How do I stop the cloud from deleting my Xbox saves?

William O'Malley1 · Dec 6, 2023

I played Starfield on my old Xbox One using Cloud gaming. I spent hours getting to level 57 with my character, then one morning when I logged in it was slower than normal on the "Synchronising" screen, then when the menu appeared it was as if I was starting from scratch. All my saves had been wiped.

Believing the problem was due to playing through Cloud Gaming on a temperamental internet connection I purchased an Xbox series X so I could play the downloadable version. Was able to get to level 37 and the same thing happened, there was a "Synchronising" screen and then when the menu appeared all my saves had been wiped.

I'm reluctant to download any new games (Game Pass) let alone buy any as I'm worried that any progress I make will randomly be deleted.

Is there any way to disable the cloud from overwriting my Xbox?

:)

Hoskayra

Hi William, my name is Oskayra and it is my pleasure to answer your question today.

This is great news. It looks like the problem resolved itself. There may have been an issue with the cloud sync that was fixed with a software update.

It's important that you back up your saved games to a local device, such as a USB drive or SD card. This way, if the problem occurs again, you will be able to restore your game saves.

It is also important to keep your console up to date with the latest software updates. Software updates may include bug fixes that could be causing problems with cloud syncing.

Let me know if you have any other questions or if you found this information helpful, remember your feedback is very important and I will be happy to help.

Thank you for being so kind and I wish you the best of luck.

Best regards Oskayra

William O'Malley1

They're back!? I just went to try the game again and an option on the load screen appeared - QuickPlay - or something. I pressed Right on the + pad and suddenly, I'm back in the game and all my saves are back too!?

I'm pleased but also terrified I'm going to lose all my saves again (on my old xbox they never came back)

AKDJTwitch

So I need to be disconnected from WiFi, wipe the cloud saves and local saves and I should be good? I’m on the Xbox and am not sure how to stop a particular game from saving to the cloud. I want my other games to save to cloud just not this particular game.

MicrosSoftman1974

You can't delete cloud content, but if you delete something from your console it will be also deleted in the cloud.

You will find all answer from the FAQ:

Xbox One cloud game saves FAQ

OK thanks

Can I stop games from trying to download from the cloud until I can get to my buddies house to use wi-fi?

Say i have a couple downloads from last year on my old console but do not want them on my new one, can those be deleted?

Boombaa

Hi,

You can check if everything was deleted from your console: Xbox One cloud game saves FAQ

See how do I delete saves I don't want, and if your saves were deleted from the cloud sadly you will have to restart you game from scratch.

How do I stop the cloud from deleting my Xbox saves?