How do I stop my games from randomly uninstalling?

ItzQwakk · Jan 11, 2023

My game randomly uninstalled itself, I had played the day before and whenever I got on I clicked the game to launch it had an error of some sort and it told me to go back to the Microsoft store and when I went there it said to reinstall it. The game is not a game I can delete and redownload as it takes over 10 hrs to download bc of my bad wifi and the game being 200 gb. Is this like a known problem? and i would like to try and avoid anything that would make me have to redo the download again

:)

SwordofWhedon

If you interrupt an update the game files are corrupted and must be reinstalled.

SwordofWhedon

if you interrupt the update process, the game will become corrupted and delete itself.

You need to pause any updates in progress before shutting down your machine

Miguel Molina O

Hi, and thanks for reaching out. My name is Miguel O., Sorry to hear you're experiencing this issue!

Please proceed to do a power cycle to fix the issue

1. Turn off your console by holding the Xbox button  on the front of the console for approximately 10 seconds. The console will turn off.

2. Turn your console back on by pressing the Xbox button  on the console or the Xbox button  on your controller.

If you don't see the green boot-up animation when the console restarts, repeat these steps. Make sure that you hold the power button until the console completely shuts down.

Important If your console is in Sleep mode, the above steps will shut the console off completely. Sleep mode, or the ability to turn on your console by saying "Xbox on," won't be enabled until you restart the console.

If your problem persists or the problem is fixed please let me know!

Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

CotyMac

I have noticed multiple games randomly uninstalling or never even finish installing just to disapear from my game list. This is trash.

XBF Leo G

Hello PyrtGrungLeap,

Thanks for posting on the Xbox forums. We understand that your console is getting randomly disconnected from Xbox Live. Are you using an Xbox One or Xbox 360? If you use an Xbox One, we have a support article that provides

troubleshooting for an a console getting randomly disconnected from Xbox Live. Be sure to let us know the results
PyrtGrungLeap!

How do I stop my games from randomly uninstalling?