How do I stop my elite series 2 for constantly disconnecting from my series X?

Discus and support How do I stop my elite series 2 for constantly disconnecting from my series X? in XBoX on Consoles to solve the problem; Recently I paid for a replacement elite controller but when I got the new one I started having problems. From the beginning the controller kept having... Discussion in 'XBoX on Consoles' started by AndrewEhret, Jan 28, 2023.

  1. AndrewEhret
    AndrewEhret Guest

    How do I stop my elite series 2 for constantly disconnecting from my series X?


    Recently I paid for a replacement elite controller but when I got the new one I started having problems. From the beginning the controller kept having problems connecting to my series X. After playing with it for a while I finally got the two connected but soon ran into a new problem, the controller then started to randomly power off while in use. Eventually after a lot of hard resets this problem stopped, but then something new popped up. Now the controller is very unresponsive, unpairs, and powers down. Every time I try to use my controller, without fail, I'll run into one of these problems or a combination of them. Either the controller won't turn on at all, or on the off chance it does the controller will only stay on from anywhere between 5-60 seconds before it unpairs and turns off. These problems even continue when the controller is directly plugged into the console. Both the Xbox and controller are fully updated, have been reset, powered down, and anything else I can think of. I've spent countless hours reading through discussions forms and watching videos to try and resolve this issue. Please let my know if there is anything else I can try.

    Thanks for the help,

    Andrew

    :)
     
    AndrewEhret, Jan 28, 2023
    #1
  2. jspin. Win User

    Xbox Elite Controller glitching

    This constantly happens with my Elite 2 except on my Xbox Series X exactly how you describe it. I assumed it was a software issue with the Xbox, but if I'm understanding you correctly you are connected directly to your tv via bluetooth. This leads me to believe this may instead be a hardware/software issue with the Elite 2.

    Hopefully this context helps any advisors that may look into this.
  3. DeRpY SmUrFy300 Win User

    Xbox Elite Series 2 Bluetooth disconnect issue

  4. Alex_Sisk Win User

    Controller Firmware Update - Messed up my controller?!?

    I got my Series X in January, and never even took the included controller out of the box, because I own the Elite Series 2. When I dropped my Elite Series 2 (oof) recently, I sent it off for out-of-warranty repair, and pulled out the basic controller, still wrapped and taped in the foam bag in the box.

    Stock controller worked fine for a few days, then there was a firmware update - recently, and I'm having intermittent disconnections all the time. It works fine when wired with a USB-A -> USB-C cable (I use the 9-foot one that comes with the Elite Series 2).

    I decided, since I'd never had trouble with connectivity on the Elite Series 2, that I would buy a 2nd one, brand new of course. It 100% required me to update before proceeding.

    Since I never had issues with the Series X and Elite Series 2, I wasn't aware of the known connectivity issues until the basic controller started intermittently dropping connection.. After searching, I saw that there were a ton of articles from way back in January, including Microsoft acknowledging the problem and releasing a firmware update in March...

    Yet here I am with a freshly unwrapped Series X controller AND a brand new, (delivered Sept. 7th) SECOND $180 Elite Series 2 controller, and BOTH are cutting out intermittently..

    -Sitting Less than 7 feet from my console

    -I keep my batteries charged - both the Elite's internal, and the Enelooph Pro AA rechargeables that I use in the regular controller.

    -As I mentioned, latest firmware on controller

    -Of course, latest firmware/software on Series X console

    -Both controllers work fine when wired.

    -Already performed hard power cycle on the controller as well as the console.

    -1st Elite (the one being repaired) never had issues until I dropped it - but it was never exposed to that new firmware)

    -That's 8 months I used my 1st Elite Series 2 with the Series X and no problems.

    It seems to me that the original intermittent connectivity issues were never resolved.
  5. Jaxpug Win User

    Controller

    Ive had the baseline controllers for years and keep holding back from pulling the trigger (get it?) for an elite controller. When the series 2 came out, I was ready to go get one, but the fervor died off with reports of disconnecting.

    Right now I’m still waiting to get an elite. I plan on it sometime this year, maybe with the Series X
  6. XA DRBATTLE Win User

    Best xbox one controller?

    i have the standard issue for xbox one x an elite series 1 and an elite series 2 and i can honestly say the elite series are worth the money
Thema:

How do I stop my elite series 2 for constantly disconnecting from my series X?

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