How do I speak with a real person instead of waiting on an email?

Discus and support How do I speak with a real person instead of waiting on an email? in XBoX Games and Apps to solve the problem; My minecraft account has been breached by someone. They claim to have something called a "refresh token" and I want them to not have access anymore.... Discussion in 'XBoX Games and Apps' started by Mitchell Walton, Nov 6, 2022.

  1. Mitchell Walton
    Mitchell Walton Guest

    How do I speak with a real person instead of waiting on an email?


    My minecraft account has been breached by someone. They claim to have something called a "refresh token" and I want them to not have access anymore. Although if I wait the multiple days it takes microsoft to respond I could lose precious information and things on my account. Is there any way I could get the issue resolved faster or talk to a real person in a live chat room?

    :)
     
    Mitchell Walton, Nov 6, 2022
    #1
  2. JosefLBohorquez Win User

    How do I speak with a real person instead of waiting on an email?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Mitchell

    Unfortunately nope, if you're trying to recover this account and you need to wait until Microsoft reply to you. There is no other way to speed this process
  3. sean wain Win User

    How do i speak to a real person at support?

    Thanks for reply, stupidly i pressed on code, only then i realised game wansnt compatible. Thank you
  4. kyle_m4496 Win User

    How do i speak to a real person at support?

    Hi Sean. If the code is game is unredeemed you should be able to get a refund for it online.

    You must request a refund for an unredeemed code within 14 days of making the purchase. If the code has been redeemed, it will not be possible to process a refund, even if it's within 14 days of purchase.

    To do this, go to your order history page, find the item, and select Refund information: https://account.microsoft.com/billing/orders/

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/gifting-digital-xbox-game-help
  5. Smwutches Win User

    how do i actually speak to a real person

    As mentioned in your original thread, you would need to go to http://enforcement.xbox.com to see about submitting a case review. The enforcement team are the only ones who handle bans and that is the only way to contact them.
  6. Ez Cliccz Win User

    How do i speak to a real person that will actually help

    I cant hear anyone/anything ive tried different controllers taking my adapter out resetting xbox and controller please can you help me fix my audio
Thema:

How do I speak with a real person instead of waiting on an email?

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