How do I speak to someone from Microsoft pertaining to someone hacking my son's account.

Hi jolene elder,

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread going forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

Thank you for your understanding.

Respectfully,

Lavenia

Hi jolene elder,

Thank you for reaching Microsoft Community. We are aware of how upsetting it can be to have your account hacked. Microsoft takes the security and privacy of our customers very seriously. We are committed to protecting your personal information, and the meticulous account recovery process is intended to protect you from any possible malicious activity. For now, please allow me to do the best I can in helping you with the process.

If you believe that the security of your account has been compromised. To recover a Microsoft account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support.

If you have tried to recover your son's Microsoft account using the recovery form, and the recovery request wasn't granted, you can keep trying as many times as you want, up to two times per day.



We recommend that you review the guidance for filling out the recovery form before trying the form again.

Kind regards,

Lavenia

To recover an account that has been compromised or hacked, see How to recover a hacked or compromised Microsoft account - Microsoft Support.

The account recovery form is located here Help with the Microsoft account recovery form - Microsoft Support

I dont care abiut that, the doc said two days and idtb driving me crazy and I really would like to take it out

You are not guaranteed to be returned the same cosmetic features when you make a return.