How do I sign into my xbox.com account

Discus and support How do I sign into my xbox.com account in XBoX Accessibility to solve the problem; I have had my xbox for almost 3 years now. For the past 6 months I haven't had a xbox live account but could still play some of the games I liked. For... Discussion in 'XBoX Accessibility' started by Caztupquitip, Dec 27, 2023.

  1. Caztupquitip
    Caztupquitip Guest

    How do I sign into my xbox.com account


    I have had my xbox for almost 3 years now. For the past 6 months I haven't had a xbox live account but could still play some of the games I liked. For Christmas I had received and xbox live gold card and redeemed it. On my xbox I can play online as I have the account. I also play Destiny and had the DIM app on my phone. You connect it to your bungie account which is connected to my xbox account. It says it can't find an xbox live account and I need to verify/accept new terms. When I go to sign in I click the sign in icon on xbox.com. I put in my account, and password. It then puts the xbox logo and buffers before putting me back to the home screen and never logging me in. On the downloadable xbox app, it allows me to sign in without any problems and connect to my xbox. I have tried on 4 different devices and spent 2 days trying everything. New devices, signing out of everything, changing password, and nothing works.

    :)
     
    Caztupquitip, Dec 27, 2023
    #1
  2. Nathan Roberts (SN) Win User

    How do I sign into my xbox.com account

    Hey there, Caztupquitip

    Please can you try logging into xbox.com in an InPrivate browsing window?

    Thanks,

    Nathan
  3. Caztupquitip Win User

    How do I sign into my xbox.com account

    I have done as you asked on Google, Edge, Yahoo, and Bing. I am still running into the same problem as before.
  4. Nathan Roberts (SN) Win User

    How do I sign into my xbox.com account

  5. Nathan Roberts (SN) Win User

    How do I sign into my xbox.com account

    Hey there, Caztupquitip

    Please can you contact Xbox Support to see if a Microsoft agent is able to look into this on their end. To reach out to Xbox Support, please use this contact us link: Contact us | Xbox Support

    Hope they are able to resolve this on their end,

    Nathan
  6. Caztupquitip Win User

    How do I sign into my xbox.com account

    Yes, it says that I have redeemed the Xbox Game Pass Core. I can provide an image and the code used to redeem the gold. I am still unable to login to my xbox.com account though.
Thema:

How do I sign into my xbox.com account

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