How do I sign in to my old account

Discus and support How do I sign in to my old account in XBoX Accessibility to solve the problem; I can’t sign in to my old account because when i used my email it sent me to a new account I accidentally created when I first got my new Xbox and I... Discussion in 'XBoX Accessibility' started by Tyler Arroyo, Dec 7, 2022.

  1. Tyler Arroyo
    Tyler Arroyo Guest

    How do I sign in to my old account


    I can’t sign in to my old account because when i used my email it sent me to a new account I accidentally created when I first got my new Xbox and I can’t sign in with the phone number because i no longer have access to that number. Now like I said I can use the email it’s attached to but when I try it just sends me to the new account

    :)
     
    Tyler Arroyo, Dec 7, 2022
    #1
  2. Tyler Arroyo Win User

    How do I sign in to my old account

    I’m pretty sure that’s the right email because when I got on the Xbox originally it sent a security code to that email but then errored. I looked up the code and it suggested to remove the account and sign in again but when I did it it loaded the other previously mentioned Xbox account that was accidentally created. So I have access to the email and can sign it but the issue is I can’t get the right Xbox profile that’s also on the same email apparently
  3. JosefLBohorquez Win User

    How do I sign in to my old account

    Hi and thanks for reaching Microsoft Xbox gamer's community.
    My name is Josef.
    I'm an Independent Advisor

    Hope you're doing great today despite this Tyler

    Just to confirm, are you more than sure that’s the correct email?

    If that’s the case, did you not remember receiving a security notification recently about changes made in your account?

    If it’s not the second, I can advise you to fill the account recovery form, in that way you're going to submit a ticket with Microsoft account recovery team https://account.live.com/acsr

    Also, you could try alternative methods to recover your account here:
    https://support.microsoft.com/en-us/account-bil...

    Please note that no one here including Microsoft Support is capable to send password reset links for security policies
  4. JaiShaxson Win User

    Xbox Cloud gaming (and Xbox.com in general) not letting me sign in

    How do I sign back into my old account
  5. Dakrkplayer2 Win User

    I can't verify my account

    Even you do not have email with MS. It will take you there to sign in with your XBOX LIVE account. My old XBOX.com profile was that way too. But that how it works. It will go to MS sign in and not a gmail sign in site.
  6. Dericka Win User

    How do I recover my OLD account?

    Hi, I'm , an Independent advisor and I can surely help you.

    Don't worry we will work on this together. I really can feel you here however the email address is needed in order to recover the account.
Thema:

How do I sign in to my old account

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