How do I see which email address/microsoft account my son is using to play minecraft on his...

Thanks for your quick response,

The Investigate charges feature was useful - I can see that all the Minecraft related charges for my Son's Minecraft account are indeed associated to what looks like my Grandfather's old AOL email address. (shows as dr...e(5)@aol.com)

This is surprising given that my Son logs into Minecraft using his own account with his own email address, not the aol.com email of my Grandfather, I assume this is something to do with him using his Great-Grandfather's PC. Still at no point during the transactions was it made clear that these purchases were on a different Microsoft account to that which is being used for Minecraft.

Unfortunately I don't have access to my Grandfather's email account - I can try to recover his Microsoft account with the link provided, but frankly my understanding of data privacy laws suggest that it probably should be illegal for me to do so.

I should note that I don't necessarily want a refund, the purchases were legitimate.

My son just started a new Minecraft Realms Plus subscription which we discussed and he does want. But he also no longer wants the Minecraft Marketplace Content subscription which he has had for a while.

I would also want to fix it so that all future purchases to be associated with his own Microsoft Account (or failing that to my Microsoft account).

Is my only choice here to go to the bank? how do I fix this for future purchases?

My daughter plays Minecraft under her brother's email address.

My son plays Minecraft under my email address.

Both children want to use their own email address without losing their profiles.

I don't understand how adding an alias will work. I don't want to delete my Microsoft account. I want to change the email associated with Minecraft only.

I went to do this, but my son already has a Microsoft account using his email address. How do I do this?

Good day!



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Hello DG_NK,



Hope you are doing well. Thanks for posting to the Microsoft Community.



First, I would like to offer our deepest apologies for the lack of a timely response to your question. We suffered some unexpected staffing issues over the holidays and clearly we let you down.



Can you please let us know if you still need assistance with this, or if you already solved it through another path? Again, our apologies, and thank you for your understanding as we try to catch up.



We look forward to your reply.



Sincerely,



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