How do I revert a digital game refund when it has been processed?

Hello!

My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

Crystalblues63 , I'm sorry but unfortunately it is not possible to reverse a refund request, friend.

If accepted, you can buy again after that.

I remain at your disposal if you have any further questions.

I don't believe so, no as the refund process is an automated process. You will just have to wait for the refund to appear in your account then re-purchase it.

I guess you could try contacting Xbox support to see if they can stop it

My understanding is that refunds take take up to 5 working days to process...if it's only been a couple of working days, then I'd be waiting till the middle to end of next week to see if it appears

Yeah okay, but I’m just wondering why I can’t even play it. And why I have to buy it again.

If a refunded has been given albeit taking up to 5 working days to arrive, then the license for that game will likely have been removed from your account as part of the refund process. This will likely be why it's asking you to buy it again.

Yeah that would make sense. But I should be able to play the game up until the refund gets accepted shouldn’t I?

Technically the refund has already been processed if the ability to play that game has been removed, least that's what I'm assuming here. The five working day processing time is due to banks and the time it takes for funds to transfer which is outside Microsoft's control. If you want to be sure you can always chat with a Microsoft Support agent - Xbox Support - who may be able to advise on the status of the refund.

It would be normal, to me, to lose access to a digitally bought game at the point the refund has been accepted and processed rather than at the point where the funds are transferred as there's no way for Microsoft to know when, precisely, the funds have been deposited.

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

Yes, when you want to use a gamertag that is already in use these digits are assigned to your gamertag. It is not possible to revert or claim a refund, to change again you will have to pay.

I forgot to say its virtual money on game Roblox (i bought 1700 virtual money for 19.99$) . Its free game. Seller can't get my product back beacuse, XBOX is another type of purchase. I do a MASSIVE conversation. But, let's start from the begging. I wanted
to check my balance. I wanted to click CANCEL button (i was in purchase window) and by accident i clicked BUY button. In panic i turned off my console. (I had my mother's credit card entered.) 6 Hours later i get confirmation of purchase and then i get my
product. I checked what i do in this situation (on microsoft help) and it was written that I should be contacted with seller to get my Refund. Of course they send refund request to Billing Center. But after thinking, I wanted to get it back (I don't know why).
They cancelled my refund request and I was left alone in this situation. and they wrote to me that i have 4400 currency to spend, But i don't have it. What i should do?