How do i reset my family settings pass code?

i cant figure out how to reset the pass code on the family settings

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.

I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Josephine

May I know if you tried putting wrong the passcode three times or more?

Usually the system ask you if you forgot it.

The other option is sign in with the account that has the console registered

https://account.microsoft.com/devices

Then locate the registered Xbox 360 console and select Show Details.

Select Manage, select Reset passcode, and then follow the instructions to reset your pass code.

That should do the trick

Let me know how it goes, I'll be waiting for your feedback

Greetings from a Microsoft user

Hi, again

The video did help me, and my son did it Together while we watch the video carefully

thank you for sending this video. Then we had a little tiny problem, we couldn't find manage in our part for the Xbox 360 on the website and that is the only part were stuck on.

Hey Josef,

I have seen your message this morning and thank you for the answer you have given.

I clicked the link you send, but I was stuck on the part where to find the registered for the Xbox 360 console, select the show details, select manage. Can you try to explain it in..? a step-by-step way to do it so I can understand more please and thank you.

I don't have an xbox 360 with parental restrictions to show this by myself

But I found this quick tutorial, the interface is different but the process is the same:

https://www.youtube.com/watch?v=0BLPL7yDHpg

I think you would have a better idea watching the video, share extra feedback if necessary!