How do I reset a passkey on xbox one x even though I didn't set it up?

Not OP, but I have OP's problem. The trouble is, when I select "Sign-in, security & passkey" it requires me to put in a Passkey I NEVER created.

Hello, hothead75!

I'm sorry that you're experiencing issues with the passkey.

To reset a passkey, you need to enter the wrong passkey in three times (if you have forgotten the passkey), and it will prompt you to enter you Microsoft account password instead. After completing this step, you can follow the steps below to either remove
or change your passkey:

Remove Your Passkey:

1. Press the Xbox button to open the guide.
2. Select System > Settings > Account.
3. Select Sign-in, security & passkey.
4. Select Delete my passkey.

Change Your Passkey:

Once your passkey has been removed, you can create a new one:

1. Press the Xbox button to open the guide.
2. Select System>Settings>Account.
3. Select Sign-in, security & passkey.
4. Select Create my passkey.
5. Enter a six-digit passkey, and then re-enter it to confirm.

Let us know if this helps!

Hello!



Thank you for posting on the Xbox forums. We will be locking this thread due to it being revived by a new post. If there are any questions, discussions or issues that anyone would like to bring to our attention, please create a new thread. We
will be more than happy to answer any questions or provide solutions for any issues on your own thread.

Thank you again for posting on Xbox Forums!

Hiya Michael,

Thank you for contacting Forum support.

Do you mean how to set up a Passkey? I have a link here that gives you steps on how to create a Passkey (How
to create an Xbox One passkey)

Hope this helps.

Hello Erka, I'm Sam, an Independent Adviser. Glad to assist and help with your question.

Try following the instructions on the thread below

https://answers.microsoft.com/en-us/xbox/forum/...

Do let me know if you have other questions or require further help.