How do I report bugs or errors?

Hello FBX,

Welcome to Microsoft Community.

Here are options you can try to report and issue or a bug.

To report problems through your Xbox console, download the free Xbox Report a Problem app. To do so:

1. Press the Xbox button to open the guide, and then select Store.
   
2. Select Search, and then enter Xbox Report a Problem in the search box.
   
3. Choose the app from the search results, and then select Download.
   

Follow the instructions in the section “Report a new problem” to submit your problem report.

Report a new problem

1. Press and hold the Xbox button , and then select Report a problem to launch the Report a Problem app.
   
2. Select Report new problem.
   
3. If you’re experiencing an audio or video issue, you can provide additional info and diagnostics to your problem report by selecting Reproduce with advanced diagnostics. Otherwise select Continue with standard diagnostics.
   
   Note If you select Reproduce with advanced diagnostics, continue with the instructions that are found in the section, “Report a problem with media tracing.”
   
4. Choose the most appropriate category and subcategory from each dropdown. If you’re not sure what to choose, make your best guess.
   
5. If you have a screenshot or game clip with your issue, ensure that Include screenshot or Include game clip is selected.
   
6. You may be prompted to complete your report another way:
   
   • If you select Use another device, you can use your mobile device to scan the provided QR code and continue from your device. This is helpful if your problem report has a lot of details that typing with the virtual keyboard on console may prove difficult.
     
   • If you select Continue on console, you can continue through the steps in this section to submit your issue from your Xbox console. You can use a USB keyboard, the Xbox Chatpad, or the Xbox app on your mobile or Windows device to submit the details of your report.
     
     Note If you’re using a virtual assistant such as Cortana or Alexa, bring up the keyboard for each text field, and then press the View button to use voice-to-text.
     
7. Enter a short title for your issue.
   
8. Enter a description of your issue. Consider the following questions when deciding what details to include:
   
   • What is the problem or unexpected behavior?
     
   • What steps did you take to encounter the problem?
     
   • What additional software, hardware, or accessories were you using when you encountered the problem?
     
   • Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what did it say?
     
9. Select Submit. It can take several seconds for your problem report to send.
   

Report on Windows

1. Press the Start button, and then enter Feedback Hub in the search box.
   
2. Open the Feedback Hub app, and then select Report a problem.
   
3. Enter your details under Summarize your feedback and Explain in more detail (optional). Consider the following questions when deciding what details to include:
   
   • What is the problem or unexpected behavior?
     
   • What steps did you take to encounter the problem?
     
   • What additional software, hardware, or accessories were you using when you encountered the problem?
     
   • Were there any specific error codes or messages you saw when you encountered the problem or behavior? If so, what was the specific error code or message?
     
4. If you can show us the problem, make sure to include screenshots.
   
5. When you’re done, select Submit.
   

Source: Provide feedback to Team Xbox | Xbox Support

You can also contact our live support team by following the process below

1. Please use this link: Contact us | Xbox Support
   
2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
   
3. If not, please select the country/region it is showing and select the correct one among the list.
   
4. Make sure to use to check the available contact times of the support.
   
5. Select the "Contact Us" button
   
6. Select the drop-down menu options that will match your concern.
   
7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
   
8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
   
9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
   
10. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
    

If there are any inquiries about our description or if there are any misconceptions, do reply to the post.

Thank you for responding again, I appreciate it.

How do I report this bug to the developers?

Yes, some games/dlc have achievement bugs. I understand how frustrating it can be. The best thing to do is a file a bug report with the developer.

How do we get this bug on Microsofts radar, so that they are aware of this issue? Am I supposed to create post in that reddit thread to report bugs? Is there an existing thread?

Hello 215040020,

It seems like the issue is isolated to this specific game; we have had other thread about the update loop for the Forza games. We recommend you to report a bug to Forza.

Please check this guide: How do I report a bug? – Forza Support (forzamotorsport.net)

Regards,