How do I report a service being used to get accounts banned?

You can also visit the
Xbox Bounty Program, since for what I understand is a exploit in the Xbox Live Service and not in games or community related. You can read more what serves the Xbox Bounty Program and help Microsoft find issues in the service.

Hello!

I appreciate your concerns.

The best way I found to report such issue is by going to https://beta.support.xbox.com/contact-us, then scrolling down and clicking on the "Give feedback button".

Reporting does NOTHING! For every spam bot account that gets banned 10 more will be created! This is not a resolution at all! Essentially we're all being harassed on the service we PAY TO USE and were being told to do something that resolves NOTHING! There
has to be something more Microsoft can do!

For the last few months a user [...] has been harassing me.

[...]

He has used these accounts in the last week to mass report me and now i'm comm banned for a week.

He has told my friends that he intends to keep doing this till i'm console banned.

If you are being harassed by a single account, report that account and block communications with that account, by using the block feature on the account's profile page.

If the person uses multiple accounts to get around bans and your blocks, temporarily set your account's privacy and online settings to "Friends only" on
https://account.xbox.com/settings.

That way, only people from your own friend list can now talk to you.

As for "mass reporting": It doesn't work like this. If your gamertag gets reported multiple times in a short period of time, the reporting service consolidates multiple reports into only one report, that simply "bubbles up" faster in the reporting queue.

The Enforcement Team member only sees one report, no matter how many people "mass reported" you, or if only one person reported you.

However, each report has data and telemetry from your and the other consoles attached as evidence (for example a text message that was reported is attached to the report as evidence).

If the evidence attached to the report shows that you did nothing, the Enforcement Team member won't do anything. You will NOT be suspended, even if you were (wrongfully) reported.

However if the evidence attached to the report shows you violated the Code of Conduct or the Xbox Live Terms of Use the Enforcement Team will act on that report. No matter how many (or how few) people report you.

How many times can you be suspended before you are perminantly banned also how to you improve your reputation on xbox one as i get reported alot for cheating when im just good

There is no set number to get a perma bad (typically depends on the severity and frequency of infractions). The other thing to weigh is if you may eventually result in a console ban making the device itself never able to connect back to xbox core services
regardless of the player.

Every report is investigated by the XBLPET and you can see the status of your account here:
enforcement.xbox.com. If you are just being reported by players and have not committed any actual infraction to the CoC, you should be fine and remember not engage people saying they
report you in bad language, etc as that is often used as a tactic to get you to respond in language against the CoC and to get you put on at least a communication ban.

Hope that helps.