How do I remove the white specs that come up when I play Blu-ray discs on the Xbox One X?

Hi Brollick,

Thanks for coming to the forums with your issue. Try uninstall the app then reinstall the Blu ray app. If this doesn't help you may want to try a

soft factory reset.

Thanks,

Brad

..........

Hello "PlayingLikeASir"

.........

I think that my Xbox One is set to the Instant On mode (white light on the power brick).

..........

My Xbox One makes loud noises sometimes when I take out a disc and not remove it immediately.

When I do end up taking it out, the Blu-Ray Drive detected that there was something there and will try to put it inside the Blu-Ray Drive.

It then makes this lould noise, but it only happends when the above happends

It doesn't happend anymore because I immediately remove the disc once it pops out

..........

Have a nice day or afternoon or night "PlayingLIkeASir"

..........

1. When setting up my Kinect I'm noticing a few random white pixels sometimes and also a fine dark line going through the middle of the screen (when looking at yourself with the Kinect)

I didn't notice this. does it show when you go to the kinect settings and do what kinect sees?

2.I put in a blu ray and it didn't read, I took the blu ray out and put it back in then it worked fine. Couldn't get it to do it again. Plus the only game I have at the mo is fifa which is a digital download so I can only do this with films.

3. While blu ray was playing I was messing around in the menu dashboard while it was still playing and noticed a few jumps here and there sometimes.

4. I've been silly enough to let the blue blu ray screen pop up when loading and then quickly eject the disc for it to come out this isn't a blu ray disc.

How many bluray's have you tested... if just one this could be a disk. I would recommend trying with another disc and/or if a friend has an xbox one, try a game of his, or try your disc over there. That will at least tell you
if your console may need servicing.

I ended up doing that as I was a bit worried about the optical drive in my Xbox One x when it refused to play certain 4k Blue ray disks.

My old Xbox One X had issues with some UHD movies, so much so that I too bought a stand alone UHD Blue-ray player. Playback issues were (probably still are) common on the One X. I've never played a single Blu-ray, UHD Blu-ray or DVD in my Series X.

There really isn't any need to test all of the discs. Test a few. If the discs are in good clean order they would have played on another BD player.

Hi,

Sounds like the laser in your console's Blu-ray drive has a hardware issue.

To test if your Xbox One X has issues reading discs, try playing a DVD movie disc. If can't read DVD movie discs either then your console has a hardware fault.

Note: It must be a DVD movie disc, not a Blu-ray movie disc.

There are two lasers in the Blu-ray drive, one for reading Blu-ray discs and one for DVD discs. Xbox One games use Blu-ray and the 360 console used a DVD drive.