How do I refund a gift?

Discus and support How do I refund a gift? in XBoX Sales and Promo to solve the problem; I gifted a game to my friend in a different region, and they're unable to redeem the code. How can I refund the game?... Discussion in 'XBoX Sales and Promo' started by MythicalTG, Jun 29, 2022.

  1. MythicalTG
    MythicalTG Guest

    How do I refund a gift?


    I gifted a game to my friend in a different region, and they're unable to redeem the code. How can I refund the game?

    :)
     
    MythicalTG, Jun 29, 2022
    #1
  2. Isabelle0515 Win User

    How do I access the game if I was not given a code?

    I don’t think I ordered as a gift. How do I refund and reorder as a gift?
  3. Gerardo CG Win User

    How do I refund this gift?

    Hi there Eeve2espeon, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

    Don't worry, please try to request a refund for the gift using the following link:

    https://support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders

    If it doesn't work through the above link, then try using this other website:

    https://support.xbox.com/forms/request-a-refund

    You can find the order number for the purchase on this website:

    https://account.microsoft.com/billing/orders/

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  4. ngocphi Win User

    How do I refund this gift?

    It's not geolocked it's region locked

    And.It's displayed under.the buy AA a gift

    All platforms have gifting.region locked.to avoid bypassing regional pricing

    Otherwise people could gift away someone's hard earned money after gaining access to their axcount for phishing or gamesharing
  5. XBF Mohammed C Win User

    How do I refund a gift?

  6. Aether_V Win User

    How do I refund a gifted games

    Hello TrindaInder,

    That is very unfortunate, I'm sorry to hear. To request a refund, please use the following link https://beta.support.xbox.com/help/subscriptions-billing/buy-games-apps/refund-orders .
    But, if you believe you were hacked, since the phone operators are offline, try contacting Xbox Support through Twitter which can be found here.
    Also, If you believe you were hacked, I would not hesitate in calling your bank and asking for a full inquiry. Best of luck!
Thema:

How do I refund a gift?

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