How do i recovery my account without access to email

Discus and support How do i recovery my account without access to email in XBoX Games and Apps to solve the problem; I was locked out of my xbox account after being asked to verify some information. I have not been able to get back in because I no longer have access... Discussion in 'XBoX Games and Apps' started by Debbie Murphy1, Apr 19, 2025.

  1. How do i recovery my account without access to email


    I was locked out of my xbox account after being asked to verify some information. I have not been able to get back in because I no longer have access to my email. What else can I do? I am trying to speak with an agent since nothing is showing my exact set of circumstances. Thank you for any assistance you can provide.

    :)
     
    Debbie Murphy1, Apr 19, 2025
    #1
  2. cozzycosgrove Win User

    Recovering an account after being logged out

    Hi Josef

    Im seriously stumped on how to do the account recovery form properly as I have put in dead for mark information that i know is correct and filled every box possible yet it still comes back negative.

    And with creating a new microsoft account is there any possible way to migrate my xbox account to a new email and password without needing access to the original email associated with the account as i dont have access to the original email nor the account on my xbox

    Thank you for replying and helping
  3. CP993 Win User

    Linked Emails

    How do I check which Xbox Account emails use my Xbox Email as a security contact email if the account is locked?
    Unfortunately unless you have access to a recovery account you will need to contact xbox support.
  4. Internet Expert Win User

    Factory Reset Error

  5. muneeb ijaz Win User

    What to do if my email has been used to make 2 Xbox accounts?

    The thing is I don’t have access to the email used when creating the original Xbox account, the account was created around 9 years ago and my email has changed from the one used on my Xbox account. It was never an issue as the password was always working. I do have access to the recovery email but there hasn’t been an email there detailing security changes. What should I do moving forward? Im not sure how to cancel my Xbox game pass subscription as I can’t login to the original account to cancel it.
  6. AVIRAL NACHHOLA Win User

    Not able to change recovery email due to hacker cancelling the process.

    Thanks for the reply but i already reset my password through this. My problem is i am unable to change the recovery email that Hacker changed earlier. He still access my account as he got his email set as recovery email on my account.
Thema:

How do i recovery my account without access to email

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