How do I recover my gamertag?

Discus and support How do I recover my gamertag? in XBoX Accessibility to solve the problem; My account got hacked and for some reason when i tried to log in with it, it said that that Microsoft account didn't exist. This lead me to resetting... Discussion in 'XBoX Accessibility' started by SkulF Dragonborn, Feb 1, 2025.

  1. SkulF Dragonborn
    SkulF Dragonborn Guest

    How do I recover my gamertag?


    My account got hacked and for some reason when i tried to log in with it, it said that that Microsoft account didn't exist. This lead me to resetting my passowords and creating a "new" account with the same email address. Unfortunately, when I tried to log in into the Xbox app, i had to create a new gamertag. This does not make sense as my "older" gamertag still exists and i can search its profile. I can't access it and i need to recover that same profile. I know the email i used, since it is the same, and the password to that account.

    P.S. This is also related to my Minecraft account. I have the receipt and all the information necessary.

    :)
     
    SkulF Dragonborn, Feb 1, 2025
    #1
  2. Timothy Strickland Win User

    How do I recover my gamertag?

    Yes I have tried using the for but it say my account does not exist anymore.
  3. Rodrigo Oliver Win User

    How do I recover my gamertag?

    Hi Timothy, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    What happened to your account? Have you lost access to the log in information?

    Have you tried the recovery form? https://account.live.com/acsr

    Do you have access to a recovery e-mail or phone number?
  4. Rodrigo Oliver Win User

    How do I recover my gamertag?

    Hi Timothy, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    What happened to your account? Have you lost access to the log in information?

    Have you tried the recovery form? https://account.live.com/acsr

    Do you have access to a recovery e-mail or phone number?
  5. Alienated671 Win User

    question

    how do i recover a gamertag if i forgot wats my address?
  6. sbartg Win User

    How do I recover a gamertag

    This also applies to the old version of the dashboard and not the newest one.
Thema:

How do I recover my gamertag?

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