How do I recover my account?

Discus and support How do I recover my account? in XBoX on Windows to solve the problem; Hello. My Microsoft account, *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, recently got stolen. I tried to reset it before, but... Discussion in 'XBoX on Windows' started by Daniel Iliev_553, Feb 11, 2024.

  1. How do I recover my account?


    Hello. My Microsoft account, *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, recently got stolen. I tried to reset it before, but said hacker got the account again. What should I do before it's too late? (I have too many things on there.)

    :)
     
    Daniel Iliev_553, Feb 11, 2024
    #1
  2. KindGryphon Win User

    how do i recover my account?

    Both the links are not found 404
    If you try the second link but take the dot out of the end of the url then it works.
  3. phua yb Win User

    how do i recover my account?

    Both the links are not found 404
  4. Phloaties Win User

    How do i recover my account?

    Hey Mason, I have been having the same issue with my account but instead of 4-5 days its been around 2 and a half weeks for me. Microsoft sent me the emails for recovering the account after verifying that I was the rightful owner however, my account has continued to stay locked. Its ridiculous cause for a situation like this you can't even speak with anybody to help fix it.

    To try to help you out with verifying your info for the account let me tell you this:

    - Only put the info that you know is currently present on the account

    - If any info has been deleted from the account(like a phone number or a debit card), don't put it in the form just leave it out

    Overall, just try to put only the info that currently resides on the account and DON'T give up because from personal experience it took me about 6 times before they finally verified me as the account owner.

    Nonetheless, if I am able to find a solution to get my account unlocked and regain access to it, I will come back to this post to see if I can help you to gain access to your account again.
  5. Phloaties Win User

    How do i recover my account?

    When the person that tried to take my account got access to it, they deleted my phone number and changed my backup email to theirs. When I completed the form I just put my basic information like name and the email the account was connected to. Nothing more. I had my debit card linked to the account which I used to buy multiple products on the account however I had it removed to avoid possible charges from the person using my account. When asked if I had purchased anything on the account in the past I put no instead of yes since the card was no longer linked to the account. That is when I was verified as the owner.

    Other than that I can't help you with much since I'm still trying to fix the problem myself. I've verified everything for the account and reset the password multiple times but my account has remained locked. The whole system for this is dumb and they need to change it as a whole or make it easier for us to get in contact with someone who can fix this issue.

    Hopefully this helps somewhat. Like I said I am still going through this problem myself so there isn't much I can help with.
  6. Daniel Gill_354 Win User

    How do i recover my account?

    Hi again, Mason P, I would like to know if you tried calling support? Try it, believe me, the solution to your problem will be there without a doubt, only they will be able to help you with this problem. I really want you to get your account back.
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How do I recover my account?

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