How do i recover all of my details and purchases

Discus and support How do i recover all of my details and purchases in XBoX Accessibility to solve the problem; I have recently had my account hacked and in the process i have had to make a new one not knowing i could recover my old one and when i applied to get... Discussion in 'XBoX Accessibility' started by Terence Boyd, Mar 8, 2025.

  1. Terence Boyd
    Terence Boyd Guest

    How do i recover all of my details and purchases


    I have recently had my account hacked and in the process i have had to make a new one not knowing i could recover my old one and when i applied to get my hacked account recovered it asked personal questions about the hacked account which i answered correctly and it got approved but when i made a new password and logged in it was my new account that i had made so all my purchases and details aren't there please help

    :)
     
    Terence Boyd, Mar 8, 2025
    #1
  2. Scott Cruse Win User

    Chance of getting a refund when hacked then banned

    Activision support is attrocious

    Cannot speak to anyone who can do anything to assist

    All I want to know is how I recover my account so that I can continue to use the game I purchased
  3. Mochuchuwa Win User

    Minecraft 1.14 update - lost all purchased content

    Was this ever solved? I lost all of my packs when updating to the latest bedrock version. How can I recover my previous purchases?
  4. Pro_GamerYT Win User

    Account hacked and details changed

    i tried recovering it but the person has changed all the details like my birthdate name etc is there any other way to recover ?
  5. SweetMonet Win User

    How can I recover my purchases?

    Hi, Mustaqim! It's my pleasure to assist you with this today.

    It seems that your old account has been deleted from the system, which is why you were able to create a new Microsoft account with the same exact email. Regrettably, once the old account has been deleted from the system, all the information and the game that is linked to it will also be deleted. This means that you can no longer get the game even if you created the same exact email.

    I hope this answers your question. Let me know if you need further assistance.

    Thank you!
  6. Darhyl Amizola Win User

    How do I recover a GTA Online Character with my purchases?

    Hi Donovan! I'm more than happy to help you!

    I'm sorry you are experiencing this with your GTA online character. No worries, let me help you sort this out.

    Since this is an in-game online issue, it would be best to reach out to RockStar Support for further assistance as they have the tools and resources to properly investigate this case. According to the official RockStar website, you will need to prepare the following information:

    Gamertag/Social Club Nickname of the affected account.

    Date/Time that the problem occurred.

    Detailed description of the problem (what is missing and how you know it's missing)

    https://support.rockstargames.com/categories/200013306?step=a4edf309

    Note/Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

    Best Regards,
    Darhyl
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How do i recover all of my details and purchases

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