How do I re-add my account to family safety when it won't let me send the invite?

Hello Hanna d, my name is Oskayra, and I will be happy to help you.

Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox. All users help each other with common problems.

I am very sorry for the problem you are going through, with the intention of being able to help you, I did an internal search in Microsoft support and I found a publication where it mentions some steps to solve this problem and I thought it was good information, which you should take into account:

If you previously set up family features for a child's account and then upgraded to Windows 10/11, there are a few steps you need to follow to turn family settings back on. Your child will need to sign in to Windows 10/11 with a Microsoft account, and then you'll need to add that account to your family group at https://family.microsoft.com/">https://family.microsoft.com/">https://family.microsoft.com/">https://family.microsoft.com/

Adding members to your family group can help you protect your children while they are online and instill confidence and knowledge about appropriate websites, time limits, applications and games. You can see all family members and edit child settings at https://family.microsoft.com/

Check your child's account on their computer:

Ask your child to log in to the computer.

Select Start menu > Settings, and then select Accounts.

Select Your account.

If your child is not currently signed in with a Microsoft account, select Sign in with a Microsoft account instead and enter their email address.

If there is already an email address associated with your account, make a note of it. You'll use it to add their Microsoft account to your family group at https://family.microsoft.com/

Add your child's Microsoft account to your family group:

Sign in at https://family.microsoft.com/

Go to the bottom of your family member list and select Add a Family Member.

Enter the email address your child uses to sign in to Windows 10/11 and select Send invitation.

Your child will have to accept the invitation from their email address.

Once your child has been added to your family with a Microsoft account, you can set restrictions on websites, apps, and game filters for their age, set screen time limits, and see their recent activity. Your settings will apply to any Windows 10/11 device you sign in on.

If you have young children, you can also set up a picture password for them - they'll be able to draw shapes on a photo instead of having to type a password.

Information source (Credits): https://support.microsoft.com/accou...-la-familia-despu%C3%A9s-de-la-actualizaci%C3 %B3n-windows-10-11-f9bf0438-f32d-b260-52a4-3180009510c7

Best regards,
Oskayra.

I can't do anything to the account, when I click on any tab to change it, it just sends me to the page that says it's a child account and won't let me do anything, also I don't own an Xbox. The link you've provided me only tells me how to add family members
on an Xbox.

Hi there!

To confirm, is your email address a Microsoft email like @outlook.com, @hotmail.com, etc.? If so, you cannot separate your email from his Xbox profile because it's the same account with your Microsoft account.

Creating a new email and add it as an alias won't actually separate your account for Family Safety procedure. The solution here is for you to create a new adult account which will act as a family organizer. You will have to add your main account as a member of the family so your new account can manage its privacy settings or family safety features. No worries because that won't affect how you send/receive emails. Please note that you're still using the same account with your son.

Hi Toaster,

Thank you for posting on the Xbox forums.

There is a current service alert on https://beta.support.xbox.com/xbox-live-status affecting core services like signing in or adding accounts. I would suggest logging
into the webpage that I linked and sign up to receive a notification when the issue is resolved and you can sign in again.

We appreciate the patience while the engineers work on a solution!

Hi Marc.
My name is Renato.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Probably the error you're encountering is a result of child accounts requiring approval or parental consent, which is crucial for ensuring the safety of children.

To solve this situation, you must add your son as a family member.

Sign in to the app with your Microsoft account, and then select Continue.

Select the green Accounts icon in the top-right of the Family screen, and then select Add child > Add existing account.

Enter the email address of the member whom you want to add, and then select Send invitation > Done.

After the user confirms joining the family group, pull down on the Family screen of the app to refresh the list of users.

Choose "Finish setting up" for the newly added account, and then follow the instructions displayed on the screen to personalize the account settings. This includes configuring options like age, content restrictions, and social and multiplayer privileges.

Select All done.

When you return to the Family screen, verify that the account appears under Member for their role in the family group.

For further informtion

https://support.xbox.com/en-GB/help...one-to-family-in-the-Xbox-Family-Setting-app.

https://support.xbox.com/en-gb/help/family-online-safety/online-safety/manage-a-members-safety-settings-to-access-minecraft-features

I believe you should resolve your issue

Best regards
Renato