How do I prevent my son from making purchases?

Discus and support How do I prevent my son from making purchases? in XBoX Games and Apps to solve the problem; My son makes purchases without my approval on his x box, I've added a pass code to prevent this but to no avail. What to do next?... Discussion in 'XBoX Games and Apps' started by Richard Sandoval, Sep 14, 2023.

  1. How do I prevent my son from making purchases?


    My son makes purchases without my approval on his x box, I've added a pass code to prevent this but to no avail. What to do next?

    :)
     
    Richard Sandoval, Sep 14, 2023
    #1
  2. Slobosaurus Win User

    Someone else is logging me out of my profile remotely on Xbox

    They are doing this by signing in to you sons account on their console. I would suggest changing the password immediately and setting up two step verification to prevent this from happening. Please be aware that if there are no barriers on making purchases
    on your sons account, the person responsible for signing your son out will also be able to make purchases on the Microsoft store using any payment details linked to your sons account.

    Hope this helps
  3. steeledwand7664 Win User

    Microsoft - Xbox Support

    After entering in the passcode 3 times it will then ask for the password for the account to reset the passcode the best thing to do is make a password that your son will not know. Or even better yet make your son a child account that has restrictions on
    making purchases on the account and this would prevent it in the future.
  4. Puppy Fujo Win User

    Xbox refund issue

    Under most circumstances there are no refunds for digital content or in game points/funds even when it is purchased by your son. Put a passcode on your account and stop him from making purchases without your approval to prevent it from occurring again but unfortunately I think this is gonna have to be a learning experience.
  5. FalconGold7 Win User

    Prevent purchases on XBox

    Thank you for the suggestions.

    In more detail to what I am wanting to do:

    I have a passcode set up for the family-timer so that my son can play on the device for a period of time. He does not have this passcode.

    I would like to prevent him from making purchases (i.e. skin packs for Minecraft or other games) as this has happened in the past.

    I would still like for him to have access to live account as they chat and such.

    I would like to prevent purchases.

    Will try the examples above.

    Super thank you

    Anthony
  6. Mister Gwyther Win User

    Shutdown and delete gamertag

    Strictly speaking, you cannot delete an account nor prevent the previously purchased content from being redownloaded. If you want to prevent your son from using this account again, you'd need to log into it and change the WLID/password (log-in information)
    to something only you know, then delete the account from the console. If you do not change the log-in information before deleting the account from the console, it can be recovered later by your son.
Thema:

How do I prevent my son from making purchases?

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