How do i login in this Situation

Discus and support How do i login in this Situation in XBoX Games and Apps to solve the problem; My email address cannot be linked to my Microsoft account, or rather, my Microsoft account cannot be linked to the email address I’ve associated with... Discussion in 'XBoX Games and Apps' started by Akin Aydin, Jun 20, 2025.

  1. Akin Aydin
    Akin Aydin Guest

    How do i login in this Situation


    My email address cannot be linked to my Microsoft account, or rather, my Microsoft account cannot be linked to the email address I’ve associated with my PS5 or PlayStation account. Every time I try to link the accounts, the browser says it was successful and that the two accounts are now connected. However, on my PlayStation – or on the screen – it still says that it didn’t work, or that my Microsoft account is already linked, even though I created a brand-new Microsoft account.

    :)
     
    Akin Aydin, Jun 20, 2025
    #1
  2. Gooseboy73 Win User

    Family Safety

    So if I put the question another way...

    1. How are they able to play certain games eg FIFA21 without logging into their account?

    2. How do I force the situation whereby they have to login to their account to play those games?
  3. Georges C. Win User

    What do I do in this situation

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello Memewithatheme, I'm sorry about what happened to your brother's account, in cases like this you should try to recover your account by the account recovery form below.

    Recover your account

    https://account.live.com/acsr

    Help with the Microsoft account recovery form

    https://support.microsoft.com/en-us/account-bil...
  4. OpticRJames Win User

    What do I in this situation?

  5. uhitselijah Win User

    What do I in this situation?

    Hi, check your Microsoft purchase history here for information regarding any purchase(s) made to your account: Microsoft account | Order history

    If the charge does not appear on your account, and Microsoft Support has failed to assist you, you can file for a chargeback with your bank for fraudulent activity.
  6. Georges C. Win User

    How do I recover my account in this situation??

    Hello again, I regret that they are referring you to the Forum, because as I mentioned, here we do not have the means and tools that they have.

    Try contacting them again to see if they can help you.
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How do i login in this Situation

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