How do i launch my game

Hi Justin, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Do you have the subscriptrion active on the same account you redeemed the game on Gold?

Please, make sure to make your XBOX the home console of your account.

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > General > Personalization, and then select My home Xbox.

To make this your home Xbox, select Make this my home Xbox.

Then, please, power cycle your console.

Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.

Unplug the console's power cable. Wait 60 seconds.

Important Be sure to wait at least 60 seconds. This step resets the power supply.

Plug the console power cable back in.

Press the Xbox button on your console to turn it on.

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/console/my-home-xbox

https://support.xbox.com/help/hardware-network/power/restart-or-power-cycle-console

Hi Rob, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset the store:

Press the Windows key +R

Type WSReset.exe and press Enter.

Follow the prompts.

Restart your PC.

Then, repair the XBOX app installation:

Press the Windows Key+X > Select Apps > Search for XBOX > Advanced > Restore

Then, on the same page, press Repair.

Let me know if it works!

Thanks for the reply

I purchased the game on Steam, and when i launch the desktop icon its opens steam, I cant even find the game in my xbox app library, how do i launch it in there

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Pushedrocket, are you playing on Pc, what would be your operating system, Win 10 or 11?

Have you checked if you have the latest version of Windows installed, at 22H2?

See which version of Windows 10/11 you have

https://support.microsoft.com/en-us/windows/see...

Updates are often seen as optional.

If you haven't updated yet, click the link below, update, and make all subsequent security updates.

Download Windows 10

https://www.microsoft.com/en-us/software-downlo...

Download Windows 11

https://www.microsoft.com/en-us/software-downlo...

Also, make sure all Xbox Apps are up to date in the store, and make sure you have the Xbox Companion App installed, it works with the Xbox App.

It likely will some day but I hate how they always do it a few months after launch instead of with the launch of the game.