How do I get to speak to someone about a refund

Discus and support How do I get to speak to someone about a refund in XBoX on Windows to solve the problem; Fifa points purchased in wrong format. Requested a refund but denied saying over 14 days ago....but it wasn't. It was only 24 hrs later. Requested... Discussion in 'XBoX on Windows' started by ClaireKarle, Jun 17, 2024.

  1. ClaireKarle
    ClaireKarle Guest

    How do I get to speak to someone about a refund


    Fifa points purchased in wrong format. Requested a refund but denied saying over 14 days ago....but it wasn't. It was only 24 hrs later. Requested several call backs but not received any calls. What can I do?

    :)
     
    ClaireKarle, Jun 17, 2024
    #1
  2. Gerardo CG Win User

    How do I get to speak to someone about a refund

    No worries, it's always a pleasure to help!

    Kind regards,
    Gerardo.
  3. ClaireKarle Win User

    How do I get to speak to someone about a refund

    Bit it hasn't been used and requested refund the next day. They denied with over 14 days ago and changed the purchase date to April. I have the original purchase emails to confirm bought on 6th June and bank statement with money being paid on that date too
  4. ngocphi Win User

    How do I get to speak to someone about a refund

    Typically in-game currency isn't refundable as it's o time use
  5. Tom Park1 Win User

    how do i get to speak to someone about a refund?

    Same issue here.

    Got my refund request approved in 20th of Jan and no sign of my money to this day.

    Microsoft says it only takes 2-3 business days for monetary refund after approval but this is taking way too long.
  6. ngocphi Win User

    How do I get to speak to someone about a refund

    It's.consumed.though you bought them which makes them.consumed

    As the other guy says reply to the email
Thema:

How do I get to speak to someone about a refund

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