How do I get rid of the black screen on my Xbox

Discus and support How do I get rid of the black screen on my Xbox in XBoX on Windows to solve the problem; I was playing my Xbox and randomly it froze. After that happened I turned I reset the Xbox, and took me to a system error screen so I did a factory... Discussion in 'XBoX on Windows' started by 2exclusive ✔️, Dec 5, 2022.

  1. How do I get rid of the black screen on my Xbox


    I was playing my Xbox and randomly it froze. After that happened I turned I reset the Xbox, and took me to a system error screen so I did a factory reset. Now every time I turn my Xbox back on I get stuck on a black screen

    :)
     
    2exclusive ✔️, Dec 5, 2022
    #1
  2. CarTzy Win User

    how do i get rid of the black screen?

    Hi calvin sangster,

    Thank you for waiting.

    After further consultation and research, we recommend that you speak with our live support. Due to the complexity of the issue which may be hardware related as well, it’s best to work with them as they have the necessary tools to further diagnose the issue and provide you with a timely resolution.

    To contact live support, please follow the guide below:

    1. Please use this link: Contact us | Xbox Support
      1. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
      2. If not, please select the country/region it is showing and select the correct one among the list.
      3. Make sure to use to check the available contact times of the support.
      4. Select the "Contact Us" button
      5. Select the drop-down menu options that will match your concern.
      6. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
      7. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
      8. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
      9. Should you encounter same issue and have an error message please let us know so we can forward your findings to the Internal Support Team.
  3. Ronnieee Win User

    How do I get rid of the black screen on my Xbox

    Hi there! This is Ronnie, an independent advisor.

    Nice to meet you and I hope you are having a great day!

    I understand you need help on your Xbox problem.

    Please try doing the reset again on the console, check to see if it helps with the black screen.

    If you have an external hard drive, please remove it as well.

    - Unplug the network cable if you're using a wired network connection.

    - Power off your console, and then unplug the power cord to ensure that the console is completely powered off.

    - Wait 30 seconds.

    - Plug the power cord back in on another outlet.

    - Press and hold the BIND button (the one to SYNC controllers) and the EJECT button, and then press the Xbox button on the console.

    - Continue holding the BIND and EJECT buttons for 10-15 seconds.

    - Listen for two “power-up” tones a couple of seconds apart.

    Note: If you don't hear two power-up tones after 15 seconds, it means this failed. Likewise, if you hear any “power-down” chirps, that also means this failed.

    - You can release the BIND and EJECT buttons after the second power-up tone.

    - The console should start and show the Troubleshooting screen

    - Choose "Reset this Xbox" and then "Keep games and apps".
  4. KnowleDg Win User

    Halo 4: Limited Edition Console (Accidentally Leaked by MS Store)

    Uhmmmm yea i do think it is time to get rid of my black xbox elite...... or give that one to the kids and keep this one for me ????
  5. Red KillMachine Win User

    Next Call of duty check list

    I would be on board for getting rid of quickscoping. But how can you do this? You can shoot any gun in black ops from the hip, while in full aim, and in-between. So how do you git rid of someone shooting a sniper in the middle of aiming? In black ops
    quickscoping can still be done, but much slower than the Iw quickscope, and people still do it.
  6. CJ_73 Win User

    Microsoft Solitaire Collection on W10

    How do I get rid of the screen for Scatter Slots. Can't play solitaire games. Security is up to date; What can I do?
Thema:

How do I get rid of the black screen on my Xbox

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