How do I get my XBOX to work

Is it possible that your barracks has limitations on its internet usage? It could be blocking the download. The easiest way to check that would be to see if you can connect it to someone’s mobile hotspot, then try to download something.

I also have a PC on the same internet that downloads games just fine. I got the Xbox because there are games I can’t play on my pc that I wanted to play.

Is it possible that your barracks has limitations on its internet usage? It could be blocking the download. The easiest way to check that would be to see if you can connect it to someone’s mobile hotspot, then try to download something.

Hi NitroGaming0101!

Sorry to hear about the issue. This is clearly not the situation I want you to be in.

Most likely the issue here is with your internet connection since you already performed a console reset and still having the same issue. For us to further isolate it, try to connect your console to a different network like your mobile data hotspot if you have a cellular signal (LTE) in your location. But still the best option we can do here is to simply reset your router by unplugging it from the power source and wait for at least 5 minutes before turning it back on. If possible, try to connect your console via hard-wired directly to your router.

Hey there runedrake!

Can you tell us what the exact message you're seeing? What kind of block are you seeing on your account?

The best course of action would probably be to use the
Contact Us page to set up a support call with an account specialist. They'll be able to go through your account with you and check for any blocks.

Let us know how things go. We'll be standing by to hear back from you. =)

The error you have is due to you not having a resolution selected in the top right box





works fine just sorted it and recorded the fix for you.

also make sure .net 2.0 is fully installed from the following link

https://www.microsoft.com/en-us/download/confirmation.aspx?id=6041

https://youtu.be/EnW_KHnRlsQ