How do I get my gamepass library to show on the xbox app PC? V2

Thanks I managed to fix the issue. I changed my region in settings and it worked.

Hello John 1910,



Greetings!



Thank you for posting in Microsoft Community.



Based on the description, you are trying to see how your Xbox subscription will show in your profile when signed in through Xbox app. Let us check and see on what we can do to help resolve your concern in a timely manner.

On the first picture, it shows you are signed with your profile and shows your gamertag. Beneath shows your subscription. On the second picture, it is a different interface. The Xbox app interface is different between Windows 10 and Windows 11.

In Windows 11, the Xbox app has been completely redesigned. It has dedicated features for gaming like Direct Storage and Auto HDR for improving graphics quality. The new Xbox app is designed for users to get access to the best games created by Microsoft.

To keep your Xbox app updated you can follow the steps below. You can check your available games on My Library or you can check from Microsoft Store. Games included in your subscription will show " Install " or Get button. While games that is available for purchase will show "buy"

To keep your Xbox app updated, follow the steps:

• Get Updates from Microsoft Store
  
  • Open Microsoft Store
    
  • at the bottom left you will find the Library option, click on Library
    
  • in the upper right corner you will see the "Download updates" option, click on it
    
  • Scroll down and find Xbox app and install updates. Restart your computer and launch the Xbox app again.
    

In Microsoft store app, you can find your games and apps under library.





We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Hello John 1910,

Thank you for letting us know that you managed to fix the issue by changing the region in settings. Yes that is absolutely correct that having a mismatch region in your settings will cause Microsoft Store and Xbox app to fail when searching for games and apps because not all games and apps are available in Microsoft Store worldwide.

If you have other concern related to Xbox product and services, feel free to create a new topic to discuss and we are more than happy to help.

Thanks again for choosing Microsoft!



Sincerely,

Hello John 1910,

Thank you for your prompt response.

You should be able to search those games that you have mentioned from Microsoft Store and Xbox Game Pass library. If you cannot, try resetting the Microsoft Store and Xbox app respectively. Here is how:

Reset Microsoft Store

• Press Windows key + R and type wsreset.exe then hit enter.
  
• An empty Command prompt will pop open. Let it be for a few seconds and the command line will close automatically (after it has cleared the cache behind the background) and Microsoft Store will be launched in its place.
  

Repair or Reset Xbox app

• Press Win + I to open the Settings app and click on Apps.
  
• Click on Apps & features, and in the search box type Xbox app and click on app settings (three dots).
  
• Click on Reset.
  
• Try to launch Xbox app again and click on My Library.
  

Make to have same Microsoft account sign in both on Microsoft Store and Xbox app.

Additionally, download and install Xbox Console Companion app.

• Go to this link: Xbox Console Companion - Microsoft Store Apps
  
• click on Get app on Store.
  
• wait for the app to download and install completely.
  

We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



Sincerely,

Thanks for the clarification. However, since the interface is different in Windows 11, there are some games featured on the gamepass that are not available. Are these games also affected due to Windows 11? For example, Starfield, Assassin's Creed, etc