How do I get my gamepass library to show on the xbox app PC? V2

Discus and support How do I get my gamepass library to show on the xbox app PC? V2 in XBoX Games and Apps to solve the problem; On the standard xbox app, the top tab underneath the user profile pic is the gamepass "Home"; it has a small icon of a house. However, for my xbox app... Discussion in 'XBoX Games and Apps' started by John 1910, Sep 19, 2023.

  1. John 1910
    John 1910 Guest

    How do I get my gamepass library to show on the xbox app PC? V2


    On the standard xbox app, the top tab underneath the user profile pic is the gamepass "Home"; it has a small icon of a house. However, for my xbox app this house icon with gamepass is not found. Instead, I only have "My library" and "Store".

    I currently own gamepass ultimate and it does show underneath my profile pic. My microsoft store is logged into the same account, and I've tried resetting and redownloading the app. I have another laptop that is able to show the feature. Could it be because I'm running Windows 11 on my current PC and the other one is Window 10?


    How do I get my gamepass library to show on the xbox app PC? V2 [​IMG]

    How do I get my gamepass library to show on the xbox app PC? V2 [​IMG]


    Hello ,

    Thank you for posting in the Microsoft Community.

    I can see that you are having trouble accessing your gamepass library on the xbox app PC. You can try the following steps to see if they help:

    - Make sure your xbox app and Microsoft store are updated to the latest version.

    - Sign out and sign back in to your xbox app and Microsoft store with the same account.

    - Restart your PC and launch the xbox app again.

    - If none of the above steps work, you can still access your gamepass library through the Microsoft store app. Just go to the "Gaming" section and select "Xbox Game Pass" from the menu.

    -Reinstall the Gaming Services app on your Windows 10/11 device:

    1. Select the Search icon on the taskbar, type powershell, right-click on Windows PowerShell, and then select Run as administrator.
    2. In Windows PowerShell, type the following command and press Enter:

      get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
    3. In the same window, type the following command and press Enter:

      start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
    4. Install the app on that page and select Yes when you receive the User Account Control (UAC) prompt.
    5. Restart your device and try to install the game again.
    -Uninstall and reinstall the game

    If you're having trouble getting a game to play, uninstalling and then reinstalling the game might help. Occasionally, game files may get corrupted or altered, especially if you've had a malware problem or are running a game modification on your device.

    Some games can even repair the original files without you having to remove the game completely. However, if you installed the game from the Microsoft Store, you'll only be able to completely uninstall and reinstall the game. For more info, follow the steps in:

    How to install and uninstall a PC game on a Windows device

    However, after trying all of these the issue still persists. My microsoft store also does not have a game section.


    How do I get my gamepass library to show on the xbox app PC? V2 [​IMG]
    .....

    ***Removed personally identifiable information from picture***

    :)
     
    John 1910, Sep 19, 2023
    #1
  2. John 1910 Win User

    How do I get my gamepass library to show on the xbox app PC? V2

    Thanks I managed to fix the issue. I changed my region in settings and it worked.
  3. Tomm_A Win User

    How do I get my gamepass library to show on the xbox app PC? V2

    Hello John 1910,



    Greetings!



    Thank you for posting in Microsoft Community.



    Based on the description, you are trying to see how your Xbox subscription will show in your profile when signed in through Xbox app. Let us check and see on what we can do to help resolve your concern in a timely manner.

    On the first picture, it shows you are signed with your profile and shows your gamertag. Beneath shows your subscription. On the second picture, it is a different interface. The Xbox app interface is different between Windows 10 and Windows 11.

    In Windows 11, the Xbox app has been completely redesigned. It has dedicated features for gaming like Direct Storage and Auto HDR for improving graphics quality. The new Xbox app is designed for users to get access to the best games created by Microsoft.

    To keep your Xbox app updated you can follow the steps below. You can check your available games on My Library or you can check from Microsoft Store. Games included in your subscription will show " Install " or Get button. While games that is available for purchase will show "buy"

    To keep your Xbox app updated, follow the steps:

    • Get Updates from Microsoft Store
      • Open Microsoft Store
      • at the bottom left you will find the Library option, click on Library
      • in the upper right corner you will see the "Download updates" option, click on it
      • Scroll down and find Xbox app and install updates. Restart your computer and launch the Xbox app again.
    In Microsoft store app, you can find your games and apps under library.





    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  4. Tomm_A Win User

    How do I get my gamepass library to show on the xbox app PC? V2

    Hello John 1910,

    Thank you for letting us know that you managed to fix the issue by changing the region in settings. Yes that is absolutely correct that having a mismatch region in your settings will cause Microsoft Store and Xbox app to fail when searching for games and apps because not all games and apps are available in Microsoft Store worldwide.

    If you have other concern related to Xbox product and services, feel free to create a new topic to discuss and we are more than happy to help.

    Thanks again for choosing Microsoft!



    Sincerely,

  5. Tomm_A Win User

    How do I get my gamepass library to show on the xbox app PC? V2

    Hello John 1910,

    Thank you for your prompt response.

    You should be able to search those games that you have mentioned from Microsoft Store and Xbox Game Pass library. If you cannot, try resetting the Microsoft Store and Xbox app respectively. Here is how:

    Reset Microsoft Store

    • Press Windows key + R and type wsreset.exe then hit enter.
    • An empty Command prompt will pop open. Let it be for a few seconds and the command line will close automatically (after it has cleared the cache behind the background) and Microsoft Store will be launched in its place.
    Repair or Reset Xbox app

    • Press Win + I to open the Settings app and click on Apps.
    • Click on Apps & features, and in the search box type Xbox app and click on app settings (three dots).
    • Click on Reset.
    • Try to launch Xbox app again and click on My Library.
    Make to have same Microsoft account sign in both on Microsoft Store and Xbox app.

    Additionally, download and install Xbox Console Companion app.


    We look forward to your response. Kindly let us know, if there is any misunderstanding or clarifications of our description by sending us a reply.



    Sincerely,

  6. John 1910 Win User

    How do I get my gamepass library to show on the xbox app PC? V2

    Thanks for the clarification. However, since the interface is different in Windows 11, there are some games featured on the gamepass that are not available. Are these games also affected due to Windows 11? For example, Starfield, Assassin's Creed, etc


    [​IMG]
Thema:

How do I get my gamepass library to show on the xbox app PC? V2

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