How do I get my EA account linked with my xbox account??

Hello Joseph Morris4,

We appreciate you for sharing your concern with us and welcome to Xbox Forums.

We understand the importance of unlinking your EA account to your Xbox account so that you can have it linked with your working Xbox account. Just to set the appropriate expectations, for the privacy and security of the account, we do not have an option or a tool to process the unlinking of accounts here in the Community Forums. Also, Microsoft support can't unlink your EA account from Xbox because it's a third-party account. Unlinking accounts can only be accessed if we, the account owner have access with it, I believe there are options for us to choose from if only you have access to that EA account.

To unlink your EA account from Xbox, the only option we can do better is to have you contact EA support again. They'll be able to help you with the process and help you secure your account.

You can contact them through this link: https://help.ea.com/help-contact-us/

You can also check this link for your reference about the problem we have: Link your platform accounts to your EA account

If you have any questions or concerns, please let me know.

Hope this helps.

Greetings



Microsoft Community Moderator

How do I link my EA account with my xbox live gamertag? It's not linked

How do i link my ea account to my xbox account two seperate emails

You should be able to unlink your Xbox account from your EA account by signing into your EA Account and under your profile info you should see all the linked profiles.

Check this post on the EA forums for unlinking account
https://answers.ea.com/t5/EA-General-Questions/How-do-I-unlink-my-xbox-live-account-from-my-other-origin/td-p/1808081

I can't get into my EA account anymore though. So is there a way I can do this from my Xbox account?

Again, the EA account was not compromised. The Xbox account was. I am not allowed to link my EA account to the Xbox account because my Xbox account is linked to the hacker’s EA account.

I understand that Xbox can not change how EA links accounts (although frankly they should be able to) but EA is not allowing me to disconnect the hacker’s EA account because, in their eyes, I am editing someone else’s account, which is not allowed.

So my account is just stuck in limbo. I have no options unless I get someone high enough in EA’s customer service that they can override the fact that I’m editing someone else’s account, and based on my conversations so far I don’t think that’s likely. The closest thing I have to an option here is to cancel my Game Pass subscription which I also do not want to do.