How do I get my clips back?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

I'm sorry but if you have deleted game clips that aren't uploaded to Xbox Network as well, there is no option to recover them.

My clips have been uploaded to the xbox network and then I deleted them and I can't see them so I'm trying to find a way to get it back.

That's why, by deleting them on our Xbox network it will no longer be accessible for us or there will be no option for us to recover them.

Hi Cryn1c, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This depends on your connection speed and availability.

You can try changing your DNS on the console, that might help a bit.

Please, follow these steps:

Go to Profile and System > Settings

In the Settings menu, select General > Network settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

Hello again, yes, I understand but if the system shows that the pack has already been redeemed unfortunately it will not be possible to redeem it again.