How do I get my account unsuspended

Discus and support How do I get my account unsuspended in XBoX Accessibility to solve the problem; Someone stole my gamertag that I’ve had for over 6+ years and when I reached out to support to get it back they just suspended my account even though I... Discussion in 'XBoX Accessibility' started by Jack Worthan, Nov 7, 2022.

  1. Jack Worthan
    Jack Worthan Guest

    How do I get my account unsuspended


    Someone stole my gamertag that I’ve had for over 6+ years and when I reached out to support to get it back they just suspended my account even though I didn’t do anything wrong how do I get it back?

    :)
     
    Jack Worthan, Nov 7, 2022
    #1
  2. JosefLBohorquez Win User

    How do I get my account unsuspended

    Hi, if you're able to see something like "account locked" as soon as you sign in
    You may need to fill the account reinstatement form to obtain a response from the Microsoft Account Rebiew team
    https://www.microsoft.com/en-us/concern/Account...

    Right now that's the only way to appeal
  3. JosefLBohorquez Win User

    How do I get my account unsuspended

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Jack

    Do you have access to your Microsoft account?
    Or Microsoft support were not able to help you with this and they locked your account to avoid fraudulent use?
  4. Jack Worthan Win User

    How do I get my account unsuspended

    Yes I do have access to my account however I was notified it was suspended indefinitely and that support couldn’t provide any details or further reasoning as to why. I’ve done nothing wrong apart from some hacker stealing my gamertag there should be no fraudulent activity which I discussed that problem with support last week so if this was a ban for his activity on my account it is definitely late and unwarranted. And I believe he was unsuccessful logging into my account he changed my gamertag without actually having access to my account info support has not been helpful and I would just like to resume playing games on my account.
  5. onyxishere Win User

    How do I Get Unsuspended

    This is an old thread. Please create a new one detailing your issue exactly so we can help.
  6. Smwutches Win User

    How do I get unsuspended ?

    A case review would be the only way to possibly be unsuspended. If the enforcement team upheld their decision, all you can do is wait it out.
Thema:

How do I get my account unsuspended

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