How do i get my account back?

Discus and support How do i get my account back? in XBoX Accessibility to solve the problem; Roughly over a year ago the account was hacked into and I was told to contact Microsoft support by the Minecraft support email). I stopped playing... Discussion in 'XBoX Accessibility' started by coolman9, Sep 19, 2023.

  1. coolman9
    coolman9 Guest

    How do i get my account back?


    Roughly over a year ago the account was hacked into and I was told to contact Microsoft support by the Minecraft support email). I stopped playing Minecraft a while back and was not bothered to email them due to COVID-19 dying down during the end of the month that year (June/July 2023). I, therefore, delayed the email. Just recently I have been trying to get into contact with Microsoft support but I have had no luck in receiving any response whatsoever. This has been a tedious process for me as Microsoft doesn't have any way of contacting them about this issue directly. Even a phone call function does not work because it keeps saying they are unable to process the request and I need to try again later.

    The initial problem was being hacked during the migration of the Minecraft accounts from Mojang to Microsoft accounts. I was unable to do so successfully and thus my account was hacked and then I believe my account was taken. I had contacted Minecraft support multiple times already receiving the same response that

    "I would love to assist with the account recovery but since the game is associated with a Microsoft account, I am unable to process it as I have no Microsoft management tools. "

    I cannot reach microsoft through any support or contact us feature as of now,

    after receiving help from Minecraft last year, my Microsoft account did have Minecraft but it was linked to a whole new account where I had to choose a new one and everything was almost as if I had just bought Minecraft. I thought it was because my account was full deleted but the account still exists in namemc and there is still data existing on servers.

    :)
     
    coolman9, Sep 19, 2023
    #1
  2. -Mador Win User

    How do I get my account back?

    Unfortunately, I think your only option is the account recovery form.
  3. JosefLBohorquez Win User

    How do I get my account back?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Alex

    Sorry to hear that, if you think that your account has been compromised, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    In cases like this, here in the public forums no one Microsoft agent or Mojang support can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

    If you have further questions feel to ask
    Greetings
  4. ChattyCheetah02 Win User

    How do I get my account back?

    Filling out an email recovery form might help if you proceed to account.live.com/acsr and follow the on-screen prompts and Microsoft should respond
    within 24 hours. Hope this helped JustinDo3.
  5. RainingRoses Win User

    How do I get my account back?

    Hey JustinDo3

    Sorry to hear this has happened.

    The only way to recover your account is to complete the form at:

    https://account.live.com/acsr

    Answer as many questions you can If successful, you should recieve a response from microsoft to reset your account.

    Also, when you’re able to, make sure to secure your account. If anyone currently has access, I’d suggest to cancel any credit/debit cards on the account to prevent any unauthorised transactions.

    Hopefully this helps, Let us know 😊
  6. Crystal river 2 Win User

    How do I get my account back?

    L I was Cyber bullied on the Xbox and my account got hacked by the people that bullied me please help me get my account back
Thema:

How do i get my account back?

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