How do i get my account and games back?

Discus and support How do i get my account and games back? in XBoX Games and Apps to solve the problem; Hi, i lost my microsoft account when i got hacked. I recovered my account and it seems like it made a new account with my already existing email. Or... Discussion in 'XBoX Games and Apps' started by Kacper klos, Mar 20, 2025.

  1. Kacper klos
    Kacper klos Guest

    How do i get my account and games back?


    Hi, i lost my microsoft account when i got hacked. I recovered my account and it seems like it made a new account with my already existing email. Or something like that. I got some of my mails but i dont have any of my games i bought through microsoft store when i look in my xbox app on pc. The name on the xbox app on pc is not the same as the one i had before and my friends are friends with. Could the person who hacked me have changed my mail for my microsoft store account?

    I think its a new mail because i got no order history. But i want my old account back and howcome i could get a new account created with the old mail?

    :)
     
    Kacper klos, Mar 20, 2025
    #1
  2. -Mador Win User

    How do I get my account back?

    Unfortunately, I think your only option is the account recovery form.
  3. Sodangidni Win User

    how do i get my account back

    Hello, Bobel C. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

    I’m sorry to hear you’re having trouble retrieving your Microsoft account.

    As you don’t recall the email address, you may want to try recovering your account by submitting the account recovery form but using instead a previously linked phone number or previously created Skype username (is not the same as our gamertag)

    The form can be accessed here:

    https://support.microsoft.com/accou...ery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Thanks for your attention,

    Arturo.

    Note: Please refrain from sharing personal information, including email addresses, gamertags, etc. As community users, we are not able to enter or check your account information, and everything we comment can be seen by anyone on the internet.
  4. kyle_m4496 Win User

    How do i get my account back?

    Unfortunately not, your email being removed from the account makes it impossible to recover.

    Please reach back if you have further questions.

    Regards,
    Kyle
  5. kyle_m4496 Win User

    How do i get my account back?

    Hi Razvan. My name is Kyle and I'm an independent advisor.

    It sounds like your account may have been hacked. Have you received any emails recently about your Microsoft account's security information being changed?

    Thanks,
    Kyle
  6. JosefLBohorquez Win User

    How do I get my account back?

    Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
    I'm an Independent Advisor and a Microsoft Xbox user like you.

    Hope you're doing great today despite this Alex

    Sorry to hear that, if you think that your account has been compromised, you can try recover it following steps here:

    https://support.microsoft.com/en-us/account-bil...

    In cases like this, here in the public forums no one Microsoft agent or Mojang support can assist you with this process / tell your the specific email / modify or share account details due to privacy and security policies

    If you have further questions feel to ask
    Greetings
Thema:

How do i get my account and games back?

Loading...
  1. How do i get my account and games back? - Similar Threads - account games

  2. The game can't be logged The account number is normal

    in XboX Insiders
    The game can't be logged The account number is normal: I don’t know why, but the Forza Horizon 4 game I bought on Steam shows that my account has been suspended from Xbox Live when I try to log in. submitted by /u/yihua2233 [link] [comments]
  3. Xbox Cloud gaming with Game pass on Microsoft account?

    in XboX Insiders
    Xbox Cloud gaming with Game pass on Microsoft account?: Hello, normally on my windows desktop I have Xbox App that I play on my Xbox account, but it gets its Game pass features from a different Microsoft account (account mismatch). But on my Macbook I...
  4. Is there any reason why when my friend game shared me I made his account my home Xbox it...

    in XBoX Games and Apps
    Is there any reason why when my friend game shared me I made his account my home Xbox it...: I just wanna know why would my friend game cheer me and I made this account my home Xbox I’m still not getting his games on my console fdc1fe0a-9dc6-415d-97da-203e13e5caa2
  5. Why is my multiplayer not working on my friends account when I’m game sharing

    in XBoX Games and Apps
    Why is my multiplayer not working on my friends account when I’m game sharing: Hello, I’m needing some help with my ultimate Xbox game pass. I’m sharing with a friend and they for some reason can’t access the multiplayer side of the gamepass without having my account open....
  6. Changing xbox account emails without resetting progress for games

    in XboX Insiders
    Changing xbox account emails without resetting progress for games: I know that upon creating an xbox account that you tie it to an email. The problem with this is that, at least for children growing up, those xbox accounts use their parents' emails to make sure...
  7. Can I transfer Minecraft game from my account to my kids account?

    in XBoX Accessibility
    Can I transfer Minecraft game from my account to my kids account?: Can I transfer Minecraft game from my account to my kids account? I want my son to be able to play Minecraft with his friends, but it seems that I need to buy the game again. This is very strange....
  8. i cant sign in to my account inside a game, it says to try again and that they cant sign me...

    in XBoX Accessibility
    i cant sign in to my account inside a game, it says to try again and that they cant sign me...: When i start up the game it loads in and the intro plays then i have the option to either enter the settings menu or to "start" playing the game, but when pressing either option i get a popup the...
  9. Games being completely removed from my account. Gone from purchase history and library...

    in XBoX Games and Apps
    Games being completely removed from my account. Gone from purchase history and library...: Two games totalling over $100 CAD just completely disappeared off my console, when I tried to play them, they didn't register and asked if I owned it. (I have had these games since I made the...
  10. How do I find my linked game accounts on Microsoft

    in XBoX Accessibility
    How do I find my linked game accounts on Microsoft: For example I want to delete my minecraft account and create a new one 3aa7d073-a988-4131-a23c-4ce5d33fb03c