how do i get into my old microsoft account if i have no access to the old email anymore

Hi there!

Sorry to hear about what happened. This is clearly not the situation I want you to be in. Just to set your expectation, due to our account safety and security, only us the account owners have the ability to recover our accounts and verify their ownership. Even a Microsoft Support cannot recover our accounts on our behalf because they're protected by the security information we have setup on our accounts which we only have access to.

In regard to your issue, it's required that you know the correct email address of your Microsoft account in order to begin the account recovery process. You may check the link below for more tips in finding your account email.
https://support.xbox.com/help/account-profile/m...

If you could no longer get back to your old account and wants to link a new Microsoft account with your PSN account, please try to reach out Minecraft Support team for further assistance. You may submit your ticket here https://help.minecraft.net/hc/en-us/request/new.

Hello

I am thinking that it is more an account problem than the game since the old email account I had, I do not have access to it anymore and it tells me that that account doesn't exist when trying to log in, note that I changed the name of that email and I have recovered it but I put the changed name to the new primary domain and deleted the old one, that's when I stopped receiving emails so I close that account. however, I don't know what i did when i tried to sign into halo that i get that error and said that the old account doesn't exist, tried to create a new one with the same name as the old accounts but it tells me that its in use. So I don't know what to do. Is there a way that Microsoft can delete those old emails from their servers?

i know my password, but i cannot even add points to my account from my pc. it seems to be still sending verification codes to my old phone which i do not have anymore. I need to verify my new phone and alternate email. how do i get my old phone removed?

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help in changing your email to your Microsoft account.

If I may ask, do you not have access to your Microsoft account anymore? Because if you still have access to it, you can always just make sure you have access to the security proofs because you cannot change the primary email anymore if you do not have access to that google email.

You would need to recovery access to this email for you to change it. But for as long as you have access to the security proofs attached on that Microsift account, there will be no issues using the old email as log in because the proofs will be your recovery options.

So... for whatever reason I tried my old Mojang account email when signing into Microsoft today and it worked. Specifically it worked after I signed in with my Microsoft email, then selecting "switch accounts", then entering the old Mojang email. Even though previously doing so gave me an error message that the account had been migrated. I'm not certain what difference there is between yesterday and today, but I guess I technically no longer have an issue. However I can now no longer access the main Minecraft site as it tells me my access is denied. Oh well. I guess I don't need to send out a ticket anymore anyway.