How do I get in touch with xbox customer support

Discus and support How do I get in touch with xbox customer support in XBoX Accessibility to solve the problem; I have been trying to get a person from xbox customer support either by phone or by chat and the links do not work. It opens a blank screen and never... Discussion in 'XBoX Accessibility' started by TristanAmaya, Dec 31, 2022.

  1. TristanAmaya
    TristanAmaya Guest

    How do I get in touch with xbox customer support


    I have been trying to get a person from xbox customer support either by phone or by chat and the links do not work. It opens a blank screen and never loads or takes any action. I have been trying to contact them for 3 days regarding my account

    :)
     
    TristanAmaya, Dec 31, 2022
    #1
  2. x Sarasaurus x Win User

    How do I get in touch with customer support?

    Hi there

    Sorry to hear you haven't received your controller and not having luck with a phone call.

    May I ask have you tried starting a Web chat via the contact us section?

    Xbox support

    Track Microsoft order

    Microsoft support

    Good luck and I hope this gets resolved for you.
  3. Tomm_A Win User

    How do I get in touch with xbox customer support

    Hello,



    We haven't heard from you in 72 hours, so we assume your problem has been solved. We won't be monitoring this topic going forward, so if you need more help, please create a new topic to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com).


    [​IMG]


    Thank you for your understanding.



    Respectfully



    Xbox Forum Moderator

    Microsoft Community
  4. Tomm_A Win User

    How do I get in touch with xbox customer support

    Hello TristanAmaya,

    Welcome to Xbox Community Forum. Thank you for sharing your concern with us today and we hope that all is well.

    We understand that you wanted to connect with a live representative from Xbox support. There could be a lot of reasons why it will not connect you to the live support. Please consider your internet connection or if you are connected with virtual private network (VPN) or proxy server it will block you or will not allow you to access some sites. You may try New Inprivate Window or press Ctrl+Shift+N browser, different device/s or connect to different network and follow these steps:

    1. Please use this link: Contact us | Xbox Support
    2. Scroll down and look at the lower left side if you can see the page matches the country/region you are currently located.
    3. If not, please select the country/region it is showing and select the correct one among the lists.
    4. Make sure to use to check the available contact times of the support.
    5. Select the "Contact Us" button
    6. Select the drop-down menu options that will match your concern.
    7. The next window will provide you with support articles based on your request and we recommend reviewing the relevant articles before selecting the "See contact options" button.
    8. On the final window, you will be presented with multiple options. We suggest selecting either the "Chat online" or the "Request a call" options to speak with someone. Be sure to provide as much detail as possible.
    9. If you cannot get connected to the support, please use the Virtual Agent and enter this exact phrase, "Talk to an agent".
    Please let us know if that helps.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  5. ScrimpyTheGod Win User

    How do I get an actual xbox customer support?

    Brother, we don't know either. They literally rely on us as the community to help others, its pretty poor.
  6. Cherry Dolphin Win User

    The code I redeemed is new I bought it few mins ago when I used . But it shows it's already redeemed . If it's already redeemed the seller asked for the redumption date and time

    Get it in touch with customer support team,
Thema:

How do I get in touch with xbox customer support

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