How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft...

Discus and support How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft... in XBoX on Consoles to solve the problem; Was charged for a renewal fee on OLD Xbox - tried to get membership fee back and was charged an additional $150. The person confirmed the were a... Discussion in 'XBoX on Consoles' started by luisespada, Feb 4, 2019.

  1. luisespada
    luisespada Guest

    How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft...


    Was charged for a renewal fee on OLD Xbox - tried to get membership fee back and was charged an additional $150. The person confirmed the were a Microsoft employee working on a recorded line.

    ***Moved From: Mobile Devices> Microsoft Lumia and Nokia Lumia>Software Update>Other/Unknown

    :)
     
    luisespada, Feb 4, 2019
    #1
  2. MisterRatBoy Win User

    How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft employee

    I'm sorry to hear this. You maybe able to get a refund here: https://account.microsoft.com/billing/orders?fref=home.card.payment-and-billing

    This link should help with a report: https://www.microsoft.com/en-us/concern/scam
  3. ngocphi Win User

    How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft employee

    Sounds like you got a virus scam

    They play on your lack of knowledge

    And trick.you intondownloading malware so.return errors

    Then they charge you to fix it

    Its a social.engineering trick

    Snd not related.to ms

    Its a scam being putnout in india last I checked
  4. XBF Brad A Win User

    How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft employee

    Hello Luisespada,

    Sorry for the issue you are having. There is a company that will charge you to fix things. All they do is contact Microsoft and fix the issues you are having. In the future please use
    Contact us. You can write to the Corporate office at:

    Microsoft Corporate Headquarters Location: Address: Microsoft, 1 Microsoft Way, Redmond, Washington 98052-6399, United States. Telephone Number: +1-(425)-882-8080, +1-(800)-642-7676.

    Hope this helps.

    Thanks,

    Brad
  5. {Parity} Win User

    How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft employee

    Report/block them using the tools provided on the console.
  6. Vardagul Win User

    How do I get in touch with a real person

    Hi Cody! My name is Darhlene and I’m here to assist you.

    I'm very sorry to hear about your current situation. I understand your frustration but, don't worry, I will help you get this sorted out.

    If you haven't tried to submit an account recovery request, I would suggest that you please try to fill out this form. When you do, please take your time to provide accurate answers to the questions asked on this link:

    https://account.live.com/acsr

    Please wait for at least 24 hours after submitting the request to get a response from Microsoft.

    Just a friendly reminder that we are Microsoft users just like you in this community. We are not Microsoft employees and we do not have access to your account or any tools to manage it.

    For further assistance, you can contact their Xbox Live Chat Support. Here's how:

    1. Visit the Xbox Support website: https://support.xbox.com/en-US/contact-us/
    2. Click on the "Contact Us" button on the right of the screen.
    3. Select the issue you need help with and click on the "Next" option.
    4. Sign in to your Microsoft account.
    5. Follow the prompts to connect to a live chat agent.

    If you are unable to contact Xbox support due to having no account, try to use a different Microsoft account or create a new one at https://account.microsoft.com.

    Kind Regards,
    Darhlene
Thema:

How do I get in touch with CORPORATE to report scam with person claiming to be Microsoft...

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