How do I get Cloud Gaming to actually launch on my Xbox One X?

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you with your concern.

I have here steps that we can try, please perform a power cycle on your console by following the steps below:

POWERCYCLE CONSOLE​​​

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"1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​"

If that didn't work resetting the console keeping games and apps will be the next option. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

"Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Reset and keep my games & apps."

As ngocphi has pointed out, you can't download X/S games to an Xbox One console. The account with the actual Game Pass Ultimate subscription can play these games via the cloud but cloud gaming is not sharable. It is a feature only available to the account with the subscription. A second account on the "Home" Xbox One will not be able to play any X/S games through the cloud unless they actually purchase Game Pass Ultimate.

This moderator is clearly copying and pasting old data from the Xbox One days. This troubleshoot doesn’t work on Xbox Series X or S consoles.

“Cloud saved games” isn’t an option anymore.

I can’t find how to force a cloud sync. I can’t play Starfield on my other console in another room because the data won’t sync.

What’s the point of cloud saving if it doesn’t actually save???

Hi yes, I am also having this problem, when I launch Forza horizon 5 (on xbox app) I keep getting the error, I even downloaded it on my xbox one and it still gave me the same error when I tried loading up my cloud save for this game. Did my cloud save get corrupted? If so what do I do?

Hi NicholasRoche,

This should help

How do I access my Xbox 360 cloud saves on my Xbox One console?

Turn on/off Cloud Saved Games on your Xbox 360 console. To do this and to get troubleshooting help, see Store your saved games in the cloud