How do I get back my minecraft account ?

anzike · Feb 1, 2023

I have an issue when in try to connect to Minecraft. First i tried with my mojang account and it said that my account was migrated so i tried to log with my only microsoft account and it said that i didn't pusharsed the game.

Then I contacted the support of Minecraft and they told me that they couldn't help me with my issue and redirected me to the microsoft support.

The problem is that I don't know where my mojang account migrated and I believe that i was hacked and someone migrated my account on his microsoft account. I am sure that my accont was hacked beceause I checked on NameMC and i saw that my skin and my username changed.

I would like to know what can i do to get back my account.

Thank you for considering my request.

:)

anzike

Thank you for your consideration but I tried to contact the Xbox support and I can't find a good way to describe the problem. I also tried to contact the virtual agent but it cannot deal with the problem that I have.

Brayden Knight

I would but I have no idea what Microsoft account he linked it to, so all I really know is the old minecraft.net account information like the email, username, and password.

Daniel Gill_354

Have you already contacted Brayden K support? I'm waiting for your response!

Rostom L

I appreciate your efforts. I suggest that you keep trying to recover it from there. Check the link below for more tips about the recovery form.
https://support.microsoft.com/account-billing/h...

Alternatively, try to reach out to Xbox Support here:
https://support.xbox.com/en-US/contact-us

Rostom L

I am afraid that no one will be able to change your account email address except the owner or the person who have full access to it. What happened when you tried to use the hacker's email address in the recovery process?

How do I get back my minecraft account ?