How do I get an extra switch for my home Xbox

Dany Mutamba · Dec 31, 2022

My account had one switch left but I switched it on the wrong account accidentally and it’s locked me out my account, is it possible to get one more switch so I can change it back.

:)

Dany Mutamba

I see, thank you I’ll try that now

DeniqL

Hi,Dany! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Ok In regards to gaining any additional switches, the only way to do so is via the Xbox Assist survey that you are offered after you receive the message that you have run out of switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

That is really the only option since support can not grant any extra swithces Dany

SwordofWhedon

Game sharing outside of your physical household is a violation of terms of service and can lead to account and console bans

Smwutches

You'll have to wait until your limit resets on your own. Only your own console should be set as your Home. Sharing account information to use the Home setting like that violates the code of conduct and puts you and your friends at risk for being banned.

Christian Quinto

Hey there!

Nice to meet you! My name is Christian, an independent advisor. I'm here to help you out.

Do not worry, there is an easy way for you to earn one extra switch. The only way to do so is via the Xbox Assist survey that you are offered after you receive the message that you have run out of switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

If you're unable to see this option, which means you're no longer eligible for the exception. The only thing you can do is to wait for the next Xbox home switch to replenish.

Unfortunately, this is the only option for an extra Xbox home switch since the Xbox support cannot grant any extra Xbox home switches.

Reference link: https://answers.microsoft.com/en-us/xbox/forum/....

I hope this helps.

Best Regards,

Christian.

How do I get an extra switch for my home Xbox