How do I get a new phone number for my account?

Hi Kevin!

Please be advised that due to our account safety and security, only us the owners have the ability to recover and verify ownership of our accounts. In this case, the recovery procedure has to be done from your end.

Are you still able to sign in your account to https://account.microsoft.com/ website? Does it still accept your password?

Learn more about account recovery here https://support.microsoft.com/account-billing/h...

How do I update my new phone number

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1. Sign in to your account using your existing alias and password.
2. Go to Your info at the top of the page.
3. Select Manage how you sign in to Microsoft.
4. You may be asked to verify your account before changes can be made. Follow the instructions provided to select your alias:
   • Select Add email. You can create either a new Outlook.com email address or add an address that you already have. Then, select Add alias. You’ll be returned to the previous screen. Select Verify and
     follow the instructions provided.
   • Or, select Add phone number. Enter the phone number you want to use, and then select Next. When you add a new phone number, we'll send a text message to that number to verify it. Enter the code in the text message, and
     then select Next.
     Note Email addresses and phone numbers that are already an alias on another account can’t be used.
     

It can take up to 48 hours for the change to be implemented across all Microsoft services. If you sign in to your Microsoft account on an Xbox One console by using your Kinect sensor, you might temporarily
be asked to manually sign in with a controller. If you're still being asked to manually sign in after 2 days, try removing your account from the console and then adding it back.
You can use any email address or phone number you have listed as an alias to sign in. To make it harder for someone to break into your account, change your sign-in preferences to turn off any alias
you don't want used to sign in.

Hi, Altony! I understand that you need help changing your phone number to your Microsoft account.

This requires you to login to your Microsoft account, so you must have the email address and the password. Once you're logged in, go to your profile and add a phone number.

Here's a reference link for you:

https://support.microsoft.com/en-us/account-bil...

If you cannot sign in, please use this link for further help.

https://support.microsoft.com/home/contact?link...

Important: If you replace all of the sign-in security information, there's a 30 day waiting period for the changes to take effect. During this time, you can still access most Microsoft services, but you won’t be able to do things that require a security or verification code.

Thank you!