How do I fix “to play this, you will need to buy it” problem when I already bought the game?

Bubba Dyson · Oct 29, 2022

When I downloaded the game the new cod game MW2, I couldn’t open the game up. I don’t have the packs downloaded for the game and when I go to game add ons it won’t show the packs that I need to download. It’s gotten me very angry and sad at the same time. Whenever I open up the game is says “to play this, you will need to buy it” BUT I ALREADY BOUGHT IT. It says “game not installed” and when I go to add ons it says “0 out of 5 installed” and when I press on it is says “check back in a little bit” and it doesn't show the game add ons. How do I fix this massive problem?

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this JACOB4540

Right now the pre-order was cancelled for some gamers
Please double check if you're affected, for this go to your order history and check if the order status says cancelled:
https://account.microsoft.com/billing/orders

If yes and If you was charged you're going to receive a refund in the next 3-5 business days (can take longer depending on your financial institution if this is a vanilla gift card)

Once received or if you want, you can purchase the game again and you can download it again

You can double check this current problem here:
https://support.xbox.com/

Francia J.

Hi Dan1910, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

I would like to clarify, are you pertaining to Minecraft Java Edition or Minecraft for Windows?

Belle B

Hi Adnan

Sorry to hear about that, however, this usually means you were able to purchase it previously. You can check your order history at account.microsoft.com/orders to confirm.

If not yet, are you purchasing it in-game? Kindly note that Microsoft credits cannot be used to buy Robux on PC. You may purchase it directly from Robux Store here: https://www.roblox.com/upgrades/robux

Moreover, you can try using a different device to see if the issue will suffice.

Adnan Hodzic

Not quite helpful.

I used to be able to robux before. This isn't ingame. It's in the app. You cannot use points to purchase on the website.

You can buy robux on PC. On the Microsoft app version. Ive tried resetting etc.

Weridly enough I can buy robux on my other Microsoft account but its not sufficient in credits but I never used it. While when I did buy robux all of the orders went there. Not through my current one.

Prooo3313

Thank you it worked reinstalling the game thank you so much

How do I fix “to play this, you will need to buy it” problem when I already bought the game?