How do I fix this "loading..." error for Xbox game bar captures?

Discus and support How do I fix this "loading..." error for Xbox game bar captures? in XBoX Rewards & Social to solve the problem; I take a game capture using windows+alt+G, or by doing windows+G and manually clicking "record last 30 seconds." It records something, but when I go to... Discussion in 'XBoX Rewards & Social' started by ExllntButtz, Sep 22, 2023.

  1. ExllntButtz
    ExllntButtz Guest

    How do I fix this "loading..." error for Xbox game bar captures?


    I take a game capture using windows+alt+G, or by doing windows+G and manually clicking "record last 30 seconds." It records something, but when I go to check it in its file location, the capture is just a black thumbnail with the title "loading..." When I open it to view it, it's a black screen with the correct audio playing. The capturing fixes itself (the videos are still corrupted) when I restart the Xbox game bar app but breaks without warning eventually. Seeing how it breaks randomly and I have no idea when it does (I've missed out on some cool clips), I'd like to try and get it fixed if possible.

    :)
     
    ExllntButtz, Sep 22, 2023
    #1
  2. Lavenia A. Win User

    How do I fix this "loading..." error for Xbox game bar captures?

    Hi ExllntButtz,

    We haven't heard from you, so we assume that your issue has already been addressed. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)

    Thank you for understanding.

    Kind regards,

    Lavenia
  3. ExllntButtz Win User

    How do I fix this "loading..." error for Xbox game bar captures?

    So I updated my graphics drivers, and that did fix it, but it just ended up breaking once again. My PC can handle any game out there, so I don't think that's the problem. The only things I have open when playing games is the game itself, discord, and voicemod (soundboard). Resetting the game bar works like I mentioned before. Could it be because I shut down my computer every night? Maybe I should just restart the game bar every time I boot it?
  4. Lavenia A. Win User

    How do I fix this "loading..." error for Xbox game bar captures?

    Hi ExllntButtz,

    Thank you for reaching Microsoft Community. We're sorry for the inconvenience this has caused you.

    I'm sorry to hear that you're experiencing issues with game capture on your Windows device. This issue could be caused by a number of factors, including outdated graphics drivers, insufficient system resources, or conflicts with other software running on your device.



    To troubleshoot this issue, I recommend that you try the following steps:

    Update your graphics drivers:

    Go to the manufacturer's website and download the latest drivers for your graphics card.



    Check your system resources:

    Make sure that your device has enough free space and memory to run the game and capture software.



    Disable other software:

    Close any other software running on your device that may be interfering with the game capture software.



    Reset the Xbox Game Bar app:

    Go to Settings > Apps > Xbox Game Bar > Advanced options > Reset.



    Check your device hardware, if it meets the requirements for capturing on Windows. For more information, see Hardware requirements for capturing on Windows | Xbox Support.

    You might also find this support article on Troubleshoot Xbox Game Bar on Windows | Xbox Support useful.

    Kind regards,

    Lavenia
  5. Lavenia A. Win User

    How do I fix this "loading..." error for Xbox game bar captures?

    It’s possible that shutting down your computer every night could be causing the issue with the Xbox Game Bar.

    You may also try Clearing the Xbox Game Bar cache:

    Press Windows + R, type %appdata%\..\Local\Packages\Microsoft.XboxGamingOverlay_8wekyb3d8bbwe\LocalCache, and press Enter. Delete all the files in the folder.

    Disable conflicting software:

    Try disabling Voicemod and Discord temporarily to see if the issue persists.

    Repair or reinstall the Xbox Game Bar app:

    Go to Settings > Apps > Apps & features > Xbox Game Bar > Advanced options > Repair or Reset.

    Check for Windows updates:

    Make sure your Windows is up to date by going to Settings > Update & Security > Windows Update.

    Remember to always keep your system and drivers up to date to ensure optimal performance and reduce the likelihood of issues.
  6. ViktorStojq Win User

    My Xbox Game Bar won't open

    The reason why I cannot do this is because my xBox Games Bar won't even open. Yes, I'm well aware that I could deinstall my captures but I cannot open the Game Bar when I'm playing a game. That is my question, how to fix that?
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How do I fix this "loading..." error for Xbox game bar captures?

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