How do I fix the PSU game data error?

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today Loop4503

Could you elaborate a bit more your concern?
Is this happening on a single game? If yes, please tell me what's exactly "PSU" (I'm not aware of that abrevation for a game)

And, which troubleshooting steps you have done so far to fix this, in that way I can advise you different things or how to proceed

I'll be waiting for your reply, greetings

It's probably the heat, and not the PSU. It's very unlikely that your PSU half works. Could be your drive. What error code(s) do you get?

Hi Nicky,

Just do one or all of the following to see if it works.

• methods to fix “Do you own this game or app?” (Error code 0x803f8001)” error on Xbox console
• Option 1. Power cycle Xbox one
• Option 2. Perform hard reset
• Option 3. Clean Windows Store cache
• Option 4. Set home console
• Option 5. Clear persistent storage data

Hi and thanks for reaching Xbox gamer's community. My name is Josef.
Thanks for reaching out! I'm an Independent Advisor and a Microsoft user like you.
I'll be happy to assist you out today.

Hope you're doing great today mate

Could you explain to me where appears that error?

Hello LeonCawley Jr,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a new discussion (microsoft.com), as we will not be monitoring this thread going forward.















Thank you for understanding.



Respectfully,



Microsoft Community Moderator