How do I fix the Login failed error

jackie einsig · Dec 4, 2023

Whenever I try to login to Fortnite I press start > select account then it says “Login Failed and Retry” when I press retry it makes me go through the cycle again I tried restarting Fortnite, restarting my xbox, exiting out of Fortnite and joining back, removing my Microsoft account and adding it back, checking the connection, resetting my MAC address, and unplugging my xbox for a few minutes. I can play on my account on my Nintendo and successfully log in.

:)

Sodangidni

Can you try playing a different game, or a similar message appear when trying to play online, Jackie?

jackie einsig

I unlinked my epic games and re linked and it didn’t work.

I made another xbox account and it didn't work.

I tried a different wifi and it didn't work.

Sodangidni

Hello, Jackie. I'm Arturo, and I'll be glad to provide assistance with your concern today.

However, I would like to ask if you tried:

— Unlink and link your Epic Games and Microsoft account via the Epic accounts' management site.
— Using a different profile to play Fortnite on your Xbox
— Using a different Wi-Fi network, like a mobile hotspot, before trying to play Fortnite.

I'll remain attentive to your answers.

Thanks for reading,

Arturo.

jackie einsig

When I did another wifi it changed the error to “An unexpected error occurred while signing into your account for xbox live, please try again later.”

Teja Benbow

I think they mean when they use their phone to login it just gives us an error page when we do login and stuff. The site our ps4 sends us to login only shows up as an error. They want to know how to fix that.

How do I fix the Login failed error