How do I fix/reset the usb ports on a Xbox Series S

Hi there! This is Ronnie, an independent advisor.

Nice to meet you and I hope you are having a great day!

I understand you need help with your console problem.

It seems to be a hardware issue since you have already done the reset and it did not fix the problem.

With this case, I recommend setting up a service order for the console.

You can register and process that here:

https://account.microsoft.com/devices/

It is a power a fusion pro 2 and I have a xbox series s I have checked for updates I've hard reset my xbox I've bought a new cord I've cleaned the controller and I cleaned the usb port in the xbox

Hi Kameron B
My name is Rishabh, I hope you are doing great out there. I’m happy to help you with your question.

If your PowerA wired Xbox controller has stopped connecting to your Xbox Series S through USB, there are a few steps you can take to troubleshoot the issue:

-Try a Different USB Port:
Connect the controller to a different USB port on your Xbox Series S. Sometimes, certain USB ports can become faulty or experience connectivity issues.

-Check the USB Cable:
Make sure the USB cable you're using to connect the controller is in good condition and properly connected. Try using a different USB cable to see if the issue persists.

-Controller Reset:
Some controllers have a small reset button located on the back or underside. Press this reset button with a pin or paperclip to perform a controller reset. Afterward, try connecting the controller again.

-Power Cycle the Xbox:
Try power cycling your Xbox Series S. To do this, fully shut down the console, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on.

-Update Controller Firmware:
Check if there's a firmware update available for your PowerA controller. Manufacturers sometimes release updates to address compatibility or connectivity issues. Refer to PowerA's official website for instructions on updating firmware.

I hope this helps! Let me know if you have any other questions.

Thanks and regards
Rishabh Sohal

Hi,

No, sorry it won't work. The USB ports on the Series X|S are USB 3.1 which have a maximum speed of 500MB/s. This means, no matter what drive you buy, no matter what speed it's rated at, you're stuck at the max speed of the USB port.

The only drives that can be used for Series X|S games are either the internal or the storage expansion card.

I have the Expansion card for my Series X. I also have an external 2TB USB SSD in an enclosure. I can only use the external SSD for Xbox One games. They do load a lot faster than a mechanical hard drive, but I can't play my Series X games off it.

You could do it pressing for like 10 seconds the little button that is close to the charging port
Then press the button close to the front USB port of your series S