how do I fix my minecraft realms and multiplayer as they don't work

Hello Yasin,my name is Marvina, I will be happy to help you.

I'm so sorry for what you're going through, it seems like she's experiencing issues with Minecraft realms and multiplayer.

These problems can be caused by several factors, including:

A problem with your Internet connection. Make sure your Internet connection is stable and has a speed of at least 5 Mbps.

A problem with your Xbox settings. Make sure your Xbox is set up correctly for multiplayer.

A problem with your Microsoft account.

Make sure your Microsoft account is active and you have permission to play online.

Here are some things you can try to fix the problem:

Restart your Xbox. Sometimes a simple restart can fix connection issues.

Check your Internet connection.

You can run an Internet speed test to check the speed and stability of your connection.

Check your Xbox settings. Make sure your Xbox is set up correctly for multiplayer.

You can do this by opening the Settings app and selecting "Network & Internet." Then, select "Networks" and select your network.

Verify your Microsoft account.

Make sure your Microsoft account is active and you have permission to play online. You can do this by opening the Settings app and selecting "Accounts."

Then, select "Your Accounts" and select your Microsoft account.

Source: https://support.xbox.com/help/family-online-safety/online-safety/manage-a-members-safety-settings-to-access-minecraft-features

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.

Ok today I installed minecraft and I got a problem.hi my name is EEETEH aka EEE or hanxia so when I got into the game I saw that multiplayer and realms are not unlocked to me so how do I fix this

Hi

Are you talking about a Realm server or online multiplayer servers? Also, which version do you have? (Java or Bedrock)

Minecraft Realms | Minecraft

Minecraft mojang i dont now if realm server or online multiplayer servers

Thank you so much for your swift response. Unfortunately, it doesn't work. I've Set all the settings to "Friends" except for Video calling. I have restarted the device and still Minecraft says "Due to the setting in your Microsoft account you cannot play Realms..." (translated from German).
I do not see any setting on that page or in any of the adjacent named "Multiplayer". On the help page (https://help.minecraft.net/hc/en-us...ealms-Multiplayer-Access-for-a-Child-Account) it says:

"If a member of your family group wants to play multiplayer features in Minecraft, such as Minecraft Dungeons and Minecraft Realms, an organizer can adjust these settings by using the Xbox Family Settings app."

This app is available on Playstore, but not for my Samsung tablet.

Here you can find some troubleshooting tips for Minecraft multiplayer:

Minecraft Realms and Multiplayer Troubleshooting