How do I fix my mic

Discus and support How do I fix my mic in XBoX Rewards & Social to solve the problem; My mic isn’t working. I can hear my party and can hear my game but the mic isn’t working. I’m not muted and I’ve looked in audio settings and other... Discussion in 'XBoX Rewards & Social' started by Reubowski, Jul 31, 2023.

  1. Reubowski
    Reubowski Guest

    How do I fix my mic


    My mic isn’t working. I can hear my party and can hear my game but the mic isn’t working. I’m not muted and I’ve looked in audio settings and other types of settings and everything looks like it’s fine. How do I fix my mic?

    :)
     
    Reubowski, Jul 31, 2023
    #1
  2. WattyNuela Win User

    How do I fix my mic

    Hello REUBOWSKI, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.

    Not a Microsoft employee.

    It’s unfortunate to know you’re having some trouble when trying to use your microphone. Let’s try to sort this out.

    However, before that, I would like to ask some questions:

    Are you using the Xbox One, Series X or S console?
    Is your headset a wireless or wired headset?
    Did you try using a different headset to verify if the same behavior occurs?
    What procedures you tried to fix this prior to your post creation?

    In the meantime, please verify that no enforcement action is active on your account:
    https://support.xbox.com/help/family-online-saf...
  3. Reubowski Win User

    How do I fix my mic

    Hello thanks

    I have an Xbox 1 s and a wired headset but my controller is a series s controller. I have tried with a different controller which is an Xbox 1 controller and it fixed the problem. However that isn’t my controller so I still have the same problem.
  4. WattyNuela Win User

    How do I fix my mic

    Thanks for the additional information.

    I can suggest some possible solutions based on this information, Reubowski.

    A. Perform a physical power cycle by disconnecting the power cable

    “Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
    Unplug the console's power cable. Wait 10 seconds.

    Important, Be sure to wait at least 10 seconds. This step resets the power supply.

    Plug the console power cable back in.
    Press the Xbox button on your console to turn it on.”

    You can find the same steps in the article below
    https://support.xbox.com/help/hardware-network/...

    B. Downgrade your controller firmware. You can use one of the articles below:

    https://answers.microsoft.com/en-us/xbox/forum/...

    https://support.xbox.com/help/hardware-network/...
  5. SweetMonet Win User

    How do i fix my wired mic

    A stand-alone Mic? When did you purchase it? if the mic is not working to any devices, I am afraid you need to have it physically checked or send it for repair to your local gaming shop.
  6. SweetMonet Win User

    How do i fix my wired mic

    Okay, so the mic is not working regardless of what device you are using, is that correct?
Thema:

How do I fix my mic

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