How do I fix my issue High packet

High packet loss on Xbox and don't know how to fix it

Could you please describe your problem in more detail? For example, the model of the Xbox, the version of the Windows system, and whether the High packet loss appears when downloading or playing the game, which game, etc.

And then, your question is beyond the scope of support in this section, I will move this thread to the correct section, and then there will be engineers who focus on this area to provide you with further technical support. Hope your problem will be solved soon!

Hello Sky Wheels,

Good to see you in Microsoft Community.

Firstly, could you let me know the specific system version? You can check it by pressing the Win key + R key, and typing "winver", then press Enter, please take a screenshot/photo of it, and only send the relevant information without PII in the next reply.

Would you please describe your problem in detail or send me a screenshot/photo of it, and include it in the next reply to help me understand your situation better? High network occupancy or high packet loss?

If anything is unclear, please do not hesitate to let me know.

Best Regards,

| Microsoft Community Support Specialist

Detailed network statistics

download speed

42.41Mbps

upload speed

5,25

Packet loss

1%

MTU

1480

Latency

170m

wireless strength

100%

Thanks for that info. Please see our Multiplayer Connection troubleshooting guide as it includes steps for issues pertaining to packet loss
under "You have high packet loss". While your packet loss is not currently high, any packet loss can contribute to any network issues you're experiencing.

good evening....

last night its work when i rest my console but today not

. after i did Test multiplayer connection... the result

Not connected

your network isn't set up......

how can fixed this..?

best Regards,,,,

Could be your internet as a whole. Maybe packet loss with noise in the line. Best thing to do is to speed test. It will list your packet loss. Plus high jitter or a high ping will also mean there is an issue with noise in the line. Might worth a look.