How do I fix Minecraft error message?

Anonymous_487 · Nov 20, 2022

Everytime I try going onto the game, it immediately gives me an error message that states; "We were unable to verify what products you own." Yesterday I managed to open it with many problems, and then it just completely ignores it when I try those solutions again. I literally can't get into the game I payed 20+ dollars for, and it's annoying me pretty badly. Help?

:)

JosefLBohorquez

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this
ANONYMOUS_487

I saw some reports from other players about this same problem or something related to “unable to reach Minecraft servers”
Could be a temporary problem, in situations like this the best option is report this to Mojang support here
https://help.minecraft.net/hc/en-us/requests/new

DeniqL

Hmm, did you install the launcher from the Minecraft site or Microsoft Store?

Gamerlog 456

Hello, this did not work out sadly. I am on PC btw for some reason it just keeps saying they don’t match????

Gamerlog 456

I installed it from the Microsoft Store

DeniqL

Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

Let´s try repairing both your launcher and MS Store Apps

Select Start > Settings > Apps > Apps & features.

Select the app you want to fix.

Select the Advanced options link under the name of the app . On the page that opens, select Repair if it's available. If it isn't available or doesn't fix the problem, select Reset.

How do I fix Minecraft error message?