How do i fix error code 121010

Hello Terrell.

Thank you for sharing your concerns with us in the Microsoft community Forums.

As per your post, I can understand that you are facing Error code 121010 is commonly associated with Microsoft Solitaire Collection and typically occurs when the Xbox game fails to save data to the cloud.

Here are some steps you can try to fix it:

• Update the Microsoft Store – Ensure all apps, including Solitaire, are up to date. Restart the Microsoft Store.
  
• Check Xbox Live Status – Sometimes, server issues can cause this error.
  
• Adjust Firewall & Antivirus Settings – Make sure your security software isn’t blocking the game.
  
• Sign Out & Sign in Again – Refresh your connection to Microsoft services.
  
• Run Windows Store Apps Troubleshooter – A built-in tool that can detect and fix issues.
  
• Reset the Game – Go to settings and reset Microsoft Solitaire Collection
  

If the issue is resolved, mark the answer as helpful and it has been answered. If the problem persists, please contact us.

Thank you for your understanding and cooperation.

Best regards,

Steve Rojers | Microsoft Community Moderator

They directed me to Xbox support. Come on people! How do I solve the issue with error code 121010 when opening Solitaire Collection.

This reply from M3tal Daz3 is the only thing that comes up when I search for what to do about MS Solitaire Collection Error Code 121010, however, is does NOT address 121010 at all.

How do you clear Xbox Live error codes 121003 and 121010 in the Microsoft Solitaire game?

i think a lot of people are having this problem, so hang in there

It's also with Solitaire. I got error code 121010 and 121003 and I don't know what that mean.