How do I fix error code 0x80073b17?

Discus and support How do I fix error code 0x80073b17? in XBoX Games and Apps to solve the problem; Last time I played Roboquest on my PC it froze as I was exiting and I had to end the process. Next time I went to boot it up I got an error code. I... Discussion in 'XBoX Games and Apps' started by Taylor Losey, Dec 22, 2023.

  1. Taylor Losey
    Taylor Losey Guest

    How do I fix error code 0x80073b17?


    Last time I played Roboquest on my PC it froze as I was exiting and I had to end the process. Next time I went to boot it up I got an error code. I tried restarting my PC and it didn't fix the problem so I tried verifying the integrity of the files and received error code 0x80073b17. I uninstalled and tried to reinstall and got the error code again. I tried to manually delete the local files and got an error that I couldn't because the files are open elsewhere, when they aren't. I tried uninstalling and reinstalling the Xbox app and it didn't fix the problem. I'd be grateful for any help, thanks

    :)
     
    Taylor Losey, Dec 22, 2023
    #1
  2. Taylor Losey Win User

    How do I fix error code 0x80073b17?

    Thank you Kathy, resetting the cache worked
  3. Kathy A. Win User

    How do I fix error code 0x80073b17?

    Hello Taylor,

    Thank you for posting in Microsoft Community.

    Error code 0x80073b17 usually indicates that there is a problem with the Windows Store cache. To fix this issue, you can try resetting the Windows Store cache by following these steps:



    1. Press the Windows key + R to open the Run dialog box.

    2. Type "wsreset.exe" (without quotes) and press Enter.

    3. Wait for the command to complete and the Windows Store to open.

    4. Try to install the game again.



    If you continue to get the same issue, you can try the troubleshooting steps from this link under Troubleshooting for Xbox app game launching issues - Troubleshoot issues with the Xbox App for Windows

    If issue persists, we would like to ask for few questions:

    1. May we know if you installed your Roboquest through Xbox app or Microsoft Store?
    2. Are both Microsoft Store and Xbox app uses the same credentials?
    3. Is this happening to all games installed from Xbox app? How about the games from Microsoft Store?
    4. Please post a screenshot of the error message you are getting.

    If neither of these solutions work, you may need to contact the game developer or Microsoft support for further assistance.

    We look forward to your response.

    Sincerely,



    Microsoft Community Moderator
  4. Kathy A. Win User

    How do I fix error code 0x80073b17?

    You're most welcome, Taylor!

    Enjoy your holiday playing your favorite games!

    Regards,

  5. GodlyMohi Win User

    Code 0x80073B17

    oops i forgot to say that it is on pc not on xbox
  6. XBF Ihssane Z Win User

    Code 0x80073B17

Thema:

How do I fix error code 0x80073b17?

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